Authoring Product Content - CRM Guide Results for Authoring Product Content
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Globo.com Acquires 200,000 New Customers in 2 years and Reduces Churn by 30% with Data Mining
by SPSS Inc. Worldwide Headquarters
May 04, 2009
- (Free Research) This Internet service provider/portal operator of Globo, Brazil's largest media conglomerate, delivers the content Brazilian Web users want using PASW Statistics.
(CASE STUDY)
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Improving Marketing Measurements, Operations, & ROI
by Citrix Online
August 19, 2009
- (Free Research) Struggling to determine the impact of your lead-generation efforts? Making blind marketing decisions and hoping for the best? View this Webinar archive with Jim Lenskold, author of the recent MarketingProfs ROI study, to discover what sets the top tier of "highly effective and efficient" marketing organizations apart from others.
(WEBCAST)
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Best Practices for IT Governance in a Global Organization
by SkillSoft Corporation
December 01, 2008
- (Free Research) This ExecBlueprint discusses the evolving role for the technology executive and what now constitutes "effective IT governance." The authors share effective strategies for building a good relationship with the CEO, planning projects, and managing the technology staff.
(ANALYST BRIEF)
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Developing A Universal Approach To Cleansing Customer And Product Data
by SAP America Inc
June 02, 2009
- (Free Research) Data quality has always been an important issue for companies, and this is even more the case today. This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data.
(WHITE PAPER)
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Data Protection for Virtual Environments Webcast
by Quantum Corporation
September 21, 2009
- (Free Research) In this webcast, Greg Schulz, Founder and Senior Analyst at The StorageIO Group, and Randy Glissman, Solutions Marketing Manager at Quantum, explore solutions for virtual server data protection and discuss general data center trends and perspectives.
(WEBCAST)
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Best Practices for Web Application Performance: Customers Are Won or Lost in One Second
by Gomez
August 07, 2009
- (Free Research) Learn what your organization can do to enhance web application performance based on the findings of research conducted by Aberdeen Research Group and presented in this webcast.
(WEBCAST)
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The AVG Web Threat Data Feed
by AVG Technologies USA, Inc.
July 31, 2009
- (Free Research) Forums, social networking sites, and content delivered by advertising networks are prime targets for malicious code. According to IDC, up to 30% of companies with over 500 employees have been infected through Web surfing. Try a free week-long trial of The Feed and see how it can help keep your company safe.
(DOWNLOAD)
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5 Critical Factors to In-House eDiscovery Success
by Clearwell Systems
August 01, 2009
- (Free Research) eDiscovery for civil litigation is a fact of life in the enterprise. This Technology in Brief, written by Christine Taylor form the Taneja Group, will discuss the top 5 critical factors of an in-house eDiscovery solution.
(ANALYST REPORT)
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A Network Assessment: All Will Be Revealed
by Blue Coat
December 30, 2008
- (Free Research) View this webcast to learn how to treat your network as a business asset and get more out of your network. This webcast highlights a solution to increase visibility and network assessment which will help contain costs.
(WEBCAST)
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Content Mapped to Buying Stages Powers Nurturing Results
by Genius.com
October 07, 2009
- (Free Research) This guide will show you five steps you can take to turn the creation of customer-centric content into a core competency and map that information for right-time delivery that keeps your prospects focused on the success you can help them achieve.
(WHITE PAPER)
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Blue Coat Acceleration
by Blue Coat
June 03, 2009
- (Free Research) Join Mark Urban, Director of Product Marketing for Application and Visibility, for a quick look at acceleration, what are the issues driving the need for WAN Optimization and Acceleration, and how Blue Coat fits in.
(WEBCAST)
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NIBCO, INC: Integrating Inbound Sales Order Automation
by Esker Inc.
July 10, 2009
- (Free Research) In this case study NIBCO, INC. implemented an SAP solution for comprehensive customer relationship management (CRM). Read this case study to learn how NIBCO, INC chose and implemented Esker DeliveryWare as their SAP Solution and the benefits they reaped from Esker DeliveryWare.
(CASE STUDY)
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CRM and Social Networking: Engaging the Social Customer
by Microsoft
June 09, 2009
- (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.
(WHITE PAPER)
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Podcast- Computing as a Service- New Models for Scaling Your Online Business
by Rackspace Hosting & Limelight Networks
September 25, 2009
- (Free Research) Learn how service-based solutions can bring flexibility and lower costs to your IT infrastructure. Find out how to maximize your organization's resources and quickly scale your infrastructure to meet the demands of expanding global online audiences.
(PODCAST)
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Creating and managing value-driven product portfolios
by IBM
June 23, 2009
- (Free Research) The product portfolio decisions you make today will determine whether your company is relevant tomorrow. To increase the chances of marketing a successful product, organizations must deliver products and services to the consumers they value the most, and they must provide those deliverables when their consumers want them. Read on to learn more.
(WHITE PAPER)
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Creating and managing value-driven product portfolios - Improving product portfolio management to optimize your products, services and projects
by IBM
April 01, 2009
- (Free Research) The best products to offer are those that provide a high level of value for both you and your customer. Companies with successful product portfolios often utilize a systematic process to effectively guide which projects are selected. This whitepaper explains how you can take advantage of a value-driven approach to product portfolio management.
(WHITE PAPER)
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The Leader in On-Demand Call Centers: Five9 Product Overview
by Five9
September 10, 2009
- (Free Research) Five9 is the leader in on-demand call center products. Watch this overview to learn about all the products Five9 has to offer to help improve your call center operations and learn just how easy it is to use the many products available from Five9.
(PRODUCT OVERVIEW)
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Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Podcast
by Cast Iron Systems
March 03, 2009
- (Free Research) Hear this Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
(PODCAST)
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The Multiscreen concept: Why it's Needed and How to Get Started
by Alcatel-Lucent
June 09, 2009
- (Free Research) Multi-screen is the next step beyond Triple Play. Triple Play allows consumers to experience media on their mobile, their TV, and their PC. Multi-screen allows content to be consumed seamlessly. Listen to this podcast and see how both consumers and service providers benefit from this evolutionary step in multimedia presentations.
(PODCAST)
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MEDRAD: Automating the Flow of Inbound Sales Orders into SAP Applications, while Simultaneously Reducing Costs and Improving Accuracy
by Esker Inc.
July 10, 2009
- (Free Research) This case study explains how MEDRAD implemented Esker DeliveryWare for their SAP solution and documents the benefits they reaped from it. Read this case study to learn how your company can experience the same benefits as MEDRAD with Esker DeliveryWare.
(CASE STUDY)
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Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit
by Microsoft
September 09, 2009
- (Free Research) This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.
(WEBCAST)
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Using Webinars to Engage Prospects
by Citrix Online
August 19, 2009
- (Free Research) View this on-demand Webinar to hear Ken Molay, president of Webinar Success, share tips to help you prepare and deliver Webinars that build enthusiasm among prospects, leading to easier sales communications and higher conversion percentages.
(WEBCAST)
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Next Generation Customer Focus: Strategies and Business Activities Necessary for World-Class Performance and Success
by Infor CRM
October 23, 2009
- (Free Research) This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to learn how ways to effectively identify and satisfy customer demand.
(WEBCAST)
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How SYSPRO Leverages a Lean Manufacturing Model to Enhance Profitability
by SYSPRO
October 09, 2009
- (Free Research) This paper discusses the fundamentals for successful Lean manufacturing, including the establishment of optimal customer relationships, improved channel visibility, flexible product configuration, shortened cycle times, improved capacity utilization and integrated operational infrastructures.
(WHITE PAPER)
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Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity
by CSSI
December 2008
- (Free Research) Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.
(WHITE PAPER)
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