Taking Relationship Management to a New Level with Microsoft Dynamics CRM  by Microsoft

September 09, 2009 - Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.

TechTalk: Stop Malware at the Web Gateway  by Blue Coat

March 24, 2009 - Safeguarding your data from malware and other Web threats takes a layered approach. In this TechTalk webinar Blue Coat Technical Marketing Engineers will lead a discussion on how the Blue Coat ProxyAV works with the ProxySG to create a community-watch based security.

The 11 Secrets of Business Rules Success  by FICO

May 01, 2009 - Download this paper and learn how Blaze Advisor makes it easy to bring the power of predictive analytics to bear on decisions, integrating judgmental and regulatory business rules with analytically derived models for more precise, more effective decision making. Download and learn the secrets of developing decision management applications.

The Best of Both Worlds: How to Effectively Leverage Social Media Relationships with Real-Time Collaboration Tools  by Citrix Online

August 19, 2009 - This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools.

The Capital Delivery Revolution and Technology: Connecting Capital Planning, Construction, and Everything in Between  by Oracle Corporation

January 01, 2009 - This white paper recognizes three principal solution areas in the capital project delivery lifecycle: project design, project execution, and organizational governance. In particular, it addresses the area of project execution and the means available today to drive successful project delivery on a consistent basis.

The Critical Role of Data Loss Prevention in Governance, Risk and Compliance  by Mimecast

August 05, 2009 - Email has become a critical business tool, but it is also the easiest way for information to escape from the confines of a business. Learn why email Data Leak Prevention is critical to safeguard the information that is inside your network.

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success  by Microsoft

September 14, 2009 - This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.

The Flawed Vision of Customer Data Integration – How to Get it Right the First Time  by Siperian, Inc.

September 16, 2009 - The initial goal of Customer Data Integration (CDI) was to create the most reliable customer data for the entire company. We now know that the golden opportunity for CDI lies within Master Data Management and the ability to uncover interactions and understand the relationships that companies have with their customers.

The Last Software You'll Ever Buy? The CRM Platform as Development Platform  by Pivotal CRM, a CDC Software solution

November 18, 2009 - Can't decide whether to build or buy a CRM system? This podcast presents a third solution that is an application development platform that provides the building blocks for faster, cost-effective application development that achieves a better fit for your business’ processes.

The Multiscreen concept: Why it's Needed and How to Get Started  by Alcatel-Lucent

June 09, 2009 - Multi-screen is the next step beyond Triple Play. Triple Play allows consumers to experience media on their mobile, their TV, and their PC. Multi-screen allows content to be consumed seamlessly. Listen to this podcast and see how both consumers and service providers benefit from this evolutionary step in multimedia presentations.

The OSI Model: Understanding the Seven Layers of Computer Networks  by Global Knowledge

July 01, 2006 - This paper explains each of the seven layers of OSI model, including their functions and their relationships, also it provide with an overview of the network process, which can act as a framework for understanding the details of computer networking.

The Technology of Innovation: Using CRM to Enable Customer-Centric Innovation  by Pivotal CRM, a CDC Software solution

October 19, 2009 - This white paper highlights the important role technology can play in the innovation process and looks at how a customer-focused approach to innovation can be supported by flexible customer relationship management tools. It explains how businesses can use CRM to foster and implement customer-centric innovation, enhancing the customer experience.

The Total Economic Impact Of DMExpress  by Syncsort

August 25, 2008 - The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis.

The Total Economic Impact™ Of Progress Actional Management for Interconnected Applications  by Progress Software

November 24, 2009 - The purpose of this study is to provide readers with a framework to evaluate the financial impact of Progress Actional on its organizations. Forrester Research, Inc.'s aim is to clearly show all calculations and assumptions used in the analysis. Readers should use this study to better communicate a business case for investing in Progress Actional.

Three Tactics for Winning the LTE Game  by Alcatel-Lucent

June 09, 2009 - This research brief provides an overview of the current LTE market and addresses the technical and business challenges that operators will face as they migrate to all-IP networks. It provides insight into operators' common questions and helps address planning and implementation concerns including migrating away from existing legacy systems.

Top 10 Reasons Customers Choose SAP for Business Transformation  by SAP America Inc

January 01, 2006 - SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.

Transforming Customer Service into a Strategic Asset  by Microsoft

February 06, 2008 - View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset.

Turning Results into Rewards: Survey Analysis and Reporting  by SPSS Inc. Worldwide Headquarters

February 26, 2009 - Please join Jane Hendricks, Product Marketing, and Gregory Crist, Sales Engineer, for this webcast focusing on survey analysis and reporting. See why delivering the right survey research results to the right person at the right time makes all the difference.