CRM Guide - I Listing of Enterprise Software and Services
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Identifying and Addressing Evolving Threats E-Guide  by ISC2


April 06, 2009 - Read this expert E-Guide and learn what CISOs said were their biggest challenges of 2008 and what lies ahead for 2009. Topics covered include the 4 pillars of an information security strategy and how to make security decisions in a way that business units will have added value and can be integrated smoothly along with other enterprise initiatives.

 

Identity-Enabled Web Services: Standards-based Identity for Web 2.0 - Today  by Ping Identity Corporation


June 05, 2009 - Web Services are emerging as the preeminent method for program-to-program communication across corporate networks as well as the Internet. Securing Web Services has been a challenge until recently. This White Paper discusses how Identity-Enabled Web Services works, and why it is important.

 

Implementing a Data Quality Strategy  by DataFlux Corporation


January 06, 2009 - In this program Gartner Research Vice President Ted Fredman and DataFlux President and CEO Tony Fisher discuss the data quality issues facing business today as well as the solutions that can solve these problems.

 

Implementing Cisco's Web 2.0 Collaboration Technologies  by Global Knowledge


May 26, 2009 - As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.

 

Improve Customer Relationships Using the 2007 Office System  by Microsoft


September 09, 2009 - This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers.

 

Improve Server Configuration Control: Meet PCI Quickly and Without Added Staff  by Tripwire, Inc.


October 05, 2009 - Read this case study to learn how Tripwire provided this subscription billing service company achieve broad PCI compliance and helped them become proactive in handling security and compliance issues.

 

Improving Sales Productivity: An Opportunity for Sales and IT Leadership  by Microsoft


April 01, 2008 - The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.

 

Increase Profits and Customer Satisfaction in the Communications Industry  by Infor CRM


December 05, 2008 - Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth.

 

Increase Sales Productivity by Creating a Connected and Collaborative Sales Force  by Microsoft


September 09, 2009 - Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team can help you win new business, as well as keep the business you already have.

 

Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM  by Microsoft


September 09, 2009 - Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.

 

Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile  by Microsoft


September 09, 2009 - In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions.

 

Increase Your Returns Using Event-Based Marketing  by Infor CRM


July 22, 2009 - Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.

 

Infor - ERP LX  by Infor


September 04, 2008 - Infor ERP LX, the next version ERP BPCS, is a scalable, comprehensive, flexible and integrated ERP solution for mixed-mode and process manufacturers operating in an IBM System i environment. The solution improves the efficiency of core business processes.

 

Infor - ERP VISUAL  by Infor


September 04, 2008 - Infor ERP VISUAL combines affordability and deep functionality, and is ideal for high growth, mixed-mode manufacturers who need a modular solution. Learn why more than 4,000 businesses trust Infor ERP VISUAL to run their operations.

 

Infor CRM Epiphany For Consumer Products  by Infor CRM


July 01, 2009 - Infor CRM Epiphany helps you make the most of customer interactions and improve your sales, marketing, and service operations in order to increase loyalty, enhance brand preference, and boost profitability.

 

Infor CRM Epiphany for Hospitality  by Infor CRM


July 01, 2009 - Infor CRM Epiphany for Hospitality provides the integrated marketing, customer service, and analytics capabilities hotels, casinos, and other hospitality companies need to deliver exceptional service at every touch point.

 

Infor CRM Epiphany for Insurance  by Infor CRM


July 01, 2009 - The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business.

 

Infor CRM for Travel & Leisure  by Infor CRM


July 01, 2009 - Enterprising companies in travel and leisure are using Infor CRM for Travel and Leisure to create a continuous customer dialogue and deliver the highest impact offers at the moment of interaction across business units and channels.

 

Infor CRM Interaction Advisor  by Infor CRM


July 22, 2009 - Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.

 

Infor Permission-based Marketing Campaigns  by Infor CRM


July 22, 2009 - Watch this product demo to see how easy to use Infor CRM Epiphany is and how you can use it to gain customer insight and deliver messages that appeal to the specific needs of that customer. You will also learn all the benefits Infor CRM Epiphany has to offer.

 

Innovative Endpoint Protection: Unburden Your Endpoints and Improve Flexibility  by Trend Micro, Inc.


August 27, 2009 - Watch this videocast to see why Trend Micro's OfficeScan 10 is a valuable endpoint protection solution that provides immediate, high quality protection using cloud-client architecture.

 

Innovative Marketing Strategies for Individual and Personal Lines Insurers  by Infor CRM


July 22, 2009 - In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.

 

Integrated Contract Life-Cycle Management: Automate Processes, Reduce Over-Payments, Improve Productivity  by SAP America Inc


June 05, 2009 - Combining SAP ERP with SAP Incentive Administration and SAP Paybacks and Chargebacks provides a complete contract management solution. With this solution, you will increase market share, capture business intelligence, reduce overpayments and duplicate claims, improve compliance, and increase productivity.

 

Integrating Data in the Information System, an Open Source Approach  by Talend


July 28, 2009 - This White Paper describes a number of real-life applications and databases interoperability scenarios and explains how an Open Source approach helps in solving interoperability challenges. Read this paper to learn more about successfully connecting new technology deployments with existing infrastructure.

 

Integrating SAP Data in the Information System Using Open Source Data Integration  by Talend


February 10, 2009 - This Technical Note discusses Talend's data integration capabilities for SAP and covers Talend's SAP connectors, as well as additional SAP-dedicated tools.

 

Intel-Powered Dell Server Solutions for PartnerDirect Partners  by Dell, Inc. and Intel


October 07, 2009 - In recent years, server technology has taken an enormous leap forward, thanks to the incredible advances from Dell's engineering teams and Intel's introduction and evolution of Xeon® processors. No matter what IT challenges you are helping your customers to solve, you'll find the answer with Dell and Intel.

 

International Marketing Company Gains Quick and Easy Messaging Disaster Recovery  by Microsoft


August 23, 2007 - This case study examines the benefits Catalina Marketing began reaping once they signed up for Microsoft Exchange Hosting Services.

 

Internet Gambling Sites: Expose Fraud Rings and Stop Repeat Offenders with Device Reputation  by iovation, Inc.


June 22, 2009 - This white paper will help you understand what new and innovative techniques can be used to combat online fraud and abuse, and how online casinos can realize a true return on investment by reducing losses from fraud exposure and increasing operational efficiency within the fraud detection process.

 

Introduction to Microsoft Dynamics CRM Online  by Microsoft


September 09, 2009 - This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.

 

IP Address Management Webinar  by Infoblox


April 06, 2009 - Check out this webcast, which discusses the problem of flat budgets, rising costs, and competing priorities, and explains how automating core network services has proven to be a helpful solution.

 

IT Briefing: Why Would You Use Citrix XenDesktop and XenApp Together with HP StorageWorks?  by HP, Citrix, and Intel


November 16, 2009 - This IT Briefing describes XenDesktop and XenApp, and how they work together. You'll also learn why storage matters in a virtual desktop environment and how HP LeftHand P4000 SAN solutions complement Citrix desktop virtualization solutions. Finally you'll learn how Intel vPro technologies enhance client virtualization.

 

IT Briefing: Why Would You Waste Half Your Server Virtualization Budget?  by HP, Citrix, and Intel


November 16, 2009 - The costs for power, cooling, server management and administration are now consuming more of IT budgets than even the cost for new hardware. In this TechTarget IT Briefing, you'll learn about Citrix Essentials, Intel Xeon 5500, and HP ProLiant G6 for XenServer.

 

It's All about the Salesperson: Taking Advantage of Web 2.0  by Oracle Corporation


September 19, 2008 - This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.

 

ITIL Version 3 - What the Changes Could Mean to You  by Global Knowledge


December 10, 2008 - As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.

 
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