FalconStor Heats up VTL Deduplication and the Data Deduplication War  by FalconStor Software

June 03, 2009 - Today, let's focus on one of the leading players in the data deduplication space, FalconStor. FalconStor can rightfully claim the market share leadership space for VTLs, even though there are other strong players in the space. But the market is fiercely competitive and FalconStor is not resting upon its laurels.

Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution  by Microsoft

January 01, 2008 - Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.

Five Myths of Infrastructure Monitoring: How End-User Monitoring Can Help You Improve Customer Satisfaction  by Hewlett-Packard Company

May 01, 2008 - This paper discusses some of the common myths about infrastructure monitoring, and addresses how to ensure your infrastructure monitoring is responsive enough to satisfy and retain your customers.

Focusing on Food & Beverage Manufacturers: Three Strategies for Profitability Tomorrow and in Years to Come  by Infor CRM

October 22, 2009 - This paper explores the idea that to effectively compete today and into the next generation, F&B manufacturers must rethink their customer relationship management (CRM) strategies. Read on to learn the three strategies F&B manufacturers must do if they want to be profitable tomorrow and in the years to come.

Forrester Research: The Total Economic Impact™ Of Microsoft Unified Communications Products and Services  by Microsoft Corporation India Pvt Ltd

August 01, 2007 - Unified communications (UC), offers the promise of converging voice, data, and video communication and of eliminating many roadblocks in communication. In conducting these in-depth interviews with Microsoft UC products customers, Forrester found that organizations can achieve significant productivity improvements and cost savings.

Furniture Manufacturer Improves Customer Satisfaction through Customer Analysis with SPSS  by SPSS Inc. Worldwide Headquarters

May 04, 2009 - Customer knowledge is market advantage. To refine its edge and better manage customer relationships, Haworth needed to learn what was important to its customers and deploy that knowledge to key decision makers. Read how they did it.