CRM Guide - D Listing of Enterprise Software and Services
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Data Center Lifecycle Management with Sun™ Ops Center  by Sun Ops Center


September 29, 2009 - Sun Ops Center cuts through the complexity of today’s datacenters with single-pane-of-glass management. It is a single, comprehensive, end-to-end system management tool that integrates physical and virtual management across the hardware/software stack and the entire system lifecycle.

 

Data Center Projects: Project Management  by APC


November 02, 2009 - This paper presents a framework for project management roles and relationships that is understandable, comprehensive, and adaptable to any size project.

 

Data Conversion in a System Migration: Best Practices for Compliance and Continuity  by Advent Software, Inc


January 01, 2009 - This document is designed to help firms understand their data conversion options. It outlines what data is critical and must be converted for compliance purposes and business continuity, what data is not critical, the relationship between data conversion and reporting, and what to look for in a new technology provider relative to data conversion.

 

Data Governance: A Business Value-Driven Approach  by DataFlux Corporation


November 20, 2009 - This white paper by Dr. Walid el Abed, CEO of Global Data Excellence, discusses how an effective data strategy embedded within the business strategy can turn data into a real competitive advantage, deliver short and longer term value and enable business success and sustainability.

 

Data Protection for Virtual Environments Webcast  by Quantum Corporation


September 21, 2009 - In this webcast, Greg Schulz, Founder and Senior Analyst at The StorageIO Group, and Randy Glissman, Solutions Marketing Manager at Quantum, explore solutions for virtual server data protection and discuss general data center trends and perspectives.

 

Data Quality: A Survival Guide For Marketing  by SAP America Inc


June 02, 2009 - Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework.

 

Decide to Survive: Four Imperatives that make Decision Management Essential in Today's Uncertain Environment  by FICO


February 01, 2009 - Download this paper and learn about a decision making solution that will help you survive in this difficult economy by managing decisions with greater precision, agility, speed and consistency while driving down costs.

 

Delivering Quality Leads, Not Just Quantity: The Interactive Value of Webinars  by Citrix Online


December 01, 2008 - Using interactive media such as Webinars can help marketers effectively balance quality with quantity when it comes to lead generation. Download the white paper to learn more.

 

Dell completes virtualization deployment for heavy-equipment dealer Kelly Tractor in 20 days  by Dell and VMware


July 01, 2008 - An aging, proprietary enterprise resource planning (ERP) system at Kelly Tractor limited the company's ability to integrate information from separate departments and build new, innovative sales and services tools. Read how the company benefited from Dell and VMware virtualization.

 

Demo: Personalized content and Advertising  by Alcatel-Lucent


November 20, 2009 - Charles Bahr of Alcatel-Lucent Multimedia Solutions Marketing and Christophe Senot of Bell Labs demonstrate the technologies that can be combined to create a personalized content and advertising experience across any screen.

 

Desktop Demystified: Server-Centric Client Virtualization Model Reduces Costs While Improving Security and Flexibility.  by CDW Corporation


September 08, 2009 - Client virtualization or Virtual Desktop Infrastructure (VDI) is a server-centric computing model that offers IT the ability to host and centrally manage Virtual Machines while providing end users a full-desktop experience. If you haven’t yet discovered the advantages of a VDI, read this whitepaper and put yourself in command of the desktop.

 

Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0  by Microsoft


September 09, 2009 - View this webcast to find out how you can strengthen and streamline the way you find, keep, and grow customer relationships and to see how Microsoft Dynamics CRM is the right choice for your business.

 

Developing A Universal Approach To Cleansing Customer And Product Data  by SAP America Inc


June 02, 2009 - Data quality has always been an important issue for companies, and this is even more the case today. This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data.

 

Differentiate Your Company with Complete CRM  by Oracle Corporation


June 10, 2009 - This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.

 

Differentiating With Technical Support, a JBoss Customer Support Study  by JBoss, a Division of Red Hat


August 01, 2008 - Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.

 

Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability  by SAP America Inc


September 17, 2008 - The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.

 

Disaster Recovery Solutions for VMware Infrastructure  by FalconStor Software


March 30, 2009 - Organizations face an urgent need for effective and efficient disaster recovery. The problem is that traditional solutions can be complex, slow, and prone to failure. Join Product Marketing Director Peter Eicher for an in-depth discussion on Falconstor disaster recovery solutions for a VMware environment.

 

Do Extraordinary Things Everyday with Microsoft Dynamics CRM!  by Microsoft


September 09, 2009 - In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.

 

Document Automation Strategies in a SaaS Environment  by Esker Inc.


September 21, 2009 - This podcast explores what makes Software as a Service (SaaS) a solid strategy to automate processing of vendor, customer and sales documents and discusses why this is fast becoming a popular option for cost-conscious businesses.

 

Don't Be Blind-Sided: How to Use Your Salesforce.com Data to Improve Sales Performance  by Birst


October 19, 2009 - As a sales manager, you may not have access to business analytics that may be telling a story about your team's performance. What analytics do you need in order to answer questions that may come down from upper management? In this session, you'll learn about what you need to see, report on, and summarize to manage your team's performance.

 

Drive Business Processes: Achieving the "Last Mile" of Business Productivity  by Microsoft


March 01, 2007 - Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.

 

Drive Real-World Business Processes with Microsoft Dynamics CRM  by Microsoft


September 09, 2009 - Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships.

 

Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit  by Microsoft


September 09, 2009 - This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.

 
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