CRM Guide - C Listing of Enterprise Software and Services
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C Listings:  Result Page   1

 

CA Standardizes Business Intelligence and Reporting Infrastructure with BusinessObjects Enterprise XI  by SAP America Inc


October 13, 2009 - Find out how CA used the same SAP BusinessObjects tool across multiple products to reduce their customers' costs and reduce the time it takes them to create their own customized reports.

 

Cablecom Delivers Unique Customer Experience through Its Innovative Use of Business Analytics  by SPSS Inc. Worldwide Headquarters


February 20, 2009 - This IDC Buyer Case Study describes the adoption, deployment, and utilization of business analytics software at the cable operator Cablecom.

 

Capturing the Essence of Accounts Payable Automation  by ReadSoft


August 19, 2009 - This paper discusses everything you need to make an educated and informed decision on automating your AP processes. Read this paper to learn the potential problems and solutions to automating AP. This paper will also examine the development of the types of solutions available in the marketplace today.

 

Capturing the Essence of Accounts Payable Automation for SAP®  by ReadSoft


August 20, 2009 - Read this paper to learn about the accounts payable (AP) automation solutions available today and learn which solutions best relieve the AP pain points while delivering the best overall solution, through leveraging the existing SAP® ERP environment and it's built in workflows.

 

Case Study: Grey Healthcare Group leverages FalconStor VTL with deduplication to improve backup and recovery performance, optimize storage assets, and strengthen data security  by FalconStor Software


March 31, 2009 - Grey Healthcare Group is one of the world's top five healthcare communications companies. Read this case study to learn how Grey Healthcare Group leveraged FalconStor VTL with deduplication to improve backup and recovery performance, optimize storage assets, and strengthen data security.

 

Cashing in on Customer Intelligence in the Financial Services Industry  by Infor CRM


October 22, 2009 - In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage.

 

Catalyst Telecom and Avaya Solutions Guide  by Catalyst Telecom


October 30, 2009 - Whatever challenges your business is facing, we've got a solution for that. When you partner with the leader in business communications solutions, you get more than just products. Read this eBook to learn the many benefits of employing Catalyst Telecom services and solutions.

 

Chill Factore Video Case Study  by Microsoft


July 30, 2009 - The Chill Factore is a unique indoor snow venue located in the northwest of England. Watch this video case study and discover how Microsoft Dynamics CRM has not only enhanced Chill Factore's relationship with it's customers, but also assisted in developing a more targeted marketing strategy.

 

Choosing the Best CRM for Your Organization  by Oracle Corporation


September 01, 2007 - Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.

 

Choosing the right authentication method for your business  by SafeNet, Inc.


September 30, 2009 - Authentication technologies have struggled to keep pace with organizational needs including cost reduction, support for multiple user types and support for high-risk applications over the Internet. View this webcast to gain insight on current authentication technologies and explore guidelines to help you pick the right authentication technology.

 

CIO Decisions Ezine Volume 3  by CIO Decisions


October 11, 2008 - In this issue we tackle service-oriented architecture and dive into how Software as a Service can drive flexibility and meet business needs. Also in this issue: MDM's strongest business case and how to navigate the compliance minefield.

 

CIO Decisions eZine: ITSM Managing for Efficiency and Effectiveness  by SkillSoft Corporation


November 10, 2009 - IT Service Management frameworks are helping CIOs leverage best practices to lead change, improve response time and better manage the IT/business relationship. In this CIO Decisions eZine, experts offer insights into how to roll out your ITSM implementation.

 

Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace?  by Oracle Corporation


October 02, 2009 - According to the 2009 COLLOQUY Loyalty Marketing Census, while the average household is enrolled in 14.1 loyalty programs, they're only active in 6.2 programs. In fact, poorly implemented loyalty strategies can actually diminish customer loyalty. So what do you do? Find out in this new complimentary white paper by Peppers & Rogers Group and Oracle.

 

Client Relationship Management for Asset Managers  by Pivotal CRM, a CDC Software solution


February 20, 2009 - This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.

 

CloudBurst Marketing Demo  by IBM


September 08, 2009 - IBM CloudBurst is a quick-start to cloud computing. Simply roll it into your data center to quickly see the benefits of cloud computing.

 

Communications Skills for Remote Support  by LogMeIn, Inc.


September 16, 2009 - A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.

 

Connect and Empower Mobile Salespeople  by Oracle Corporation


June 10, 2009 - Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.

 

CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER  by Sun Microsystems, Inc.


June 01, 2008 - Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise® T5440 server, reducing the number of physical machines needed to effectively deploy applications.

 

Consultancy Deploys Productivity-Enhancing CRM Solution to Gain Competitive Advantage  by Microsoft


April 15, 2008 - After an extensive search for a solution, Lure Executive Services chose to implement Microsoft Dynamics™ CRM Online.

 

Converging Voice and IT Networks to Mobilize the Enterprise  by Hewlett-Packard Company


September 01, 2009 - Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure.

 

Creating and managing value-driven product portfolios  by IBM


June 23, 2009 - The product portfolio decisions you make today will determine whether your company is relevant tomorrow. To increase the chances of marketing a successful product, organizations must deliver products and services to the consumers they value the most, and they must provide those deliverables when their consumers want them. Read on to learn more.

 

Creating and managing value-driven product portfolios - Improving product portfolio management to optimize your products, services and projects  by IBM


April 01, 2009 - The best products to offer are those that provide a high level of value for both you and your customer. Companies with successful product portfolios often utilize a systematic process to effectively guide which projects are selected. This whitepaper explains how you can take advantage of a value-driven approach to product portfolio management.

 

Creating Business Value Through Better Collaboration  by Microsoft Corporation India Pvt Ltd


December 01, 2005 - Microsoft collaboration technologies can help companies provide workers with integrated communications, collaborative workspaces, access to information and people, and people-driven processes. Read this paper to learn more!

 

Creating Enduring Customer Relationships  by Oracle Corporation


June 10, 2009 - Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.

 

CRM and Social Networking: Engaging the Social Customer  by Microsoft


June 09, 2009 - As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.

 

CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs  by Pivotal CRM, a CDC Software solution


February 20, 2009 - This paper explores core principles companies can use to help them select a CRM system.

 

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs  by Pivotal CRM, a CDC Software solution


November 11, 2009 - This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.

 

CRM Built for Marketing: The Executive Guide to Selecting CRM that Meets Marketing Needs  by Pivotal CRM, a CDC Software solution


July 23, 2009 - How can a company ensure that their marketing department's needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them.

 

CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs  by Pivotal CRM, a CDC Software solution


February 20, 2009 - This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.

 

CRM Solution’s Superior Workflows, Multi-Tenancy Create Stronger Customer Service  by Microsoft


April 21, 2008 - Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . .

 

CRM Strategy Guide: Leveraging your customers  by Sun Microsystems, Inc.


September 15, 2009 - Learn how innovative companies are turning CRM challenges into an opportunity for business advantage and cost reduction.

 

CRM without Compromise: A Strategy for Profitable Growth  by SAP America Inc


April 01, 2007 - This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.

 

CRM Your Salespeople Will Love  by Oracle Corporation


September 01, 2007 - Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.

 

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success  by Pivotal CRM, a CDC Software solution


February 20, 2009 - This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.

 

Cross-Channel Campaign Management - Next Generation Multichannel Marketing  by Infor CRM


March 02, 2009 - This report identified how top performing organizations leverage and execute multichannel marketing campaigns. The findings demonstrate how Best-in-Class organizations are leveraging a collaborative cross-channel approach to extract maximum value and marketing efforts.

 

Customer case studies using HP Business Availability Center  by Hewlett-Packard Company


June 01, 2009 - Read this paper to see how HP's Business Availability Center software can help you monitor customer experience and proactively identify issues before they become problems.

 

Customer Experience IQ Report  by Vovici


October 20, 2009 - The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.

 

Customer Relationship Management: The Winning Strategy in a Challenging Economy  by Microsoft


April 08, 2009 - In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve.

 
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