CRM Guide - A Listing of Enterprise Software and Services
Computerworld CRM Guide
   
Alphabetical Index of Directory Listings
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A Listings:  Result Page   1

 

A Business in the Clouds: How ISVs, Service Providers, and Service Centered Businesses Can Build a Successful SaaS Applications Offering  by LongJump


October 19, 2009 - This paper explores the overlooked aspects of SaaS application delivery including the creation of applications, release management, service deployment, internationalization, tenant management and partner support. This paper will also examine the crucial role multi-tenancy has in rolling out SaaS solutions and advocate for a platform-based strategy.

 

A Guide To CRM ROI  by Relavis Corporation


August 13, 2009 - The purpose of this paper is to provide a foundation for building, analyzing and interpreting a return on investment (ROI) model for your customer relationship management initiative.

 

A Guide to Successful CRM Implementations  by Relavis Corporation


September 08, 2009 - Successful CRM implementations require 3 basic fundamentals - methodology, management, and continuous improvement. This white paper addresses key components of a CRM implementation methodology which will ensure success: Project Team Organization, Implementation Roadmap, Project Lifecycle, and Post-implementation Approach.

 

A Guide to the Value of Reliable Data in Insurance  by DataFlux Corporation


November 02, 2009 - Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data.

 

A Guide to the Value of Reliable Data in Retail Banking  by DataFlux Corporation


November 02, 2009 - Banks need to get smarter, attract the right customers, implement customer level risk management, and implement risk adjusted customer relationship pricing and all of this is dependent on trusted data. This paper examines the impact of unreliable data on retail banks. It then defines the requirements needed to guarantee data reliability in banking.

 

A Network Assessment: All Will Be Revealed  by Blue Coat


December 30, 2008 - View this webcast to learn how to treat your network as a business asset and get more out of your network. This webcast highlights a solution to increase visibility and network assessment which will help contain costs.

 

A New Mandate for IT  by SAP America Inc


April 01, 2007 - Learn more about the changing role of IT in business. This report includes research targeted towards senior executives responsible for managing and deploying information technology in pursuit of business objectives.

 

Aberdeen Report: The Advanced Sourcing & Negotiation Benchmark Report  by SAP America Inc


January 01, 2007 - Enterprises that employ advanced sourcing strategies are positively impacting product development cycles and building stronger supplier relationships by making better, more informed decisions. Get the details in the results of this Aberdeen Group survey.

 

Accelerate Value Creation: The Virtuous Cycle of Using Technology to Maximize Business Value  by SAP America Inc


October 18, 2008 - Understanding how IT can drive value and competitive advantage for your company is important for executives in all industries. This SAP Executive Insight paper explores the relationship between IT investment and performance and productivity gains.

 

Accelerating Enterprise Application ROI  by Oracle Corporation


December 01, 2008 - Through interviews with service providers, this white paper identifies the most important capabilities of an effective training platform as well as examines the pressures companies and their project managers confront when tackling enterprise application implementations and upgrades.

 

Accounts Payable Automation in Oracle - An Investment in the Future  by ReadSoft


August 19, 2009 - Document process automation is an investment that can help turn accounts payable around to become a very efficient and money saving process by getting rid of all the paper and manual processing. Read this paper to learn how document process automation can help save your company money and time, overall adding to your company's bottom line.

 

Accounts Payable Automation in SAP - An Investment in the Future  by ReadSoft


August 19, 2009 - Read this paper to learn how document process automation can speed up accounts payable processes, add to the company’s bottom line by cutting costs, reduce cycle times, and allow for faster financial statements and fewer late payment fees.

 

Achieving Compliant Manufacturing Excellence through Real-time Performance Management and Continuous Improvement  by SAP America Inc


January 23, 2009 - Manufacturers are feeling new pressure on their operations from many directions. Dynamic market needs, increased compliance requirements, more distributed manufacturing operations, rapid product innovation, lean manufacturing, and the transition to new IT technology all manifest themselves on the plant floor and throughout the enterprise.

 

Achieving Sustained Growth through Operational Excellence  by SAP AG


June 02, 2009 - Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts.

 

Acxiom Deploys Business Intelligence for Best-of-Breed Solutions  by SAP America Inc


October 13, 2009 - Find out how Acxiom, specializing in providing customer and information management solutions for companies around the world, uses SAP BusinessObjects Business Intelligence (BI) solutions to transform consumer data into actionable BI.

 

Addressing the challenges of implementing a customer-centric strategy  by Infor CRM


December 05, 2008 - The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.

 

Advanced Reporting for Salesforce  by SAP BusinessObjects


October 19, 2009 - As a salesforce.com customer, you understand gathering data is only the first step towards success. Reports from Salesforce still require a lot of hands-on manipulation to get to the level of insight you and your executives need to make effective decisions.

 

Advent Portfolio Exchange Demo  by Advent Software, Inc


July 01, 2008 - Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.

 

Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations  by Microsoft


April 14, 2008 - The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics™ CRM 4.0.

 

American Airlines sees ROI of 1192% in 2 Months with Predictive Analytics  by SPSS Inc. Worldwide Headquarters


February 20, 2009 - To overcome the challenges of increased customer data, American Airlines deployed SPSS for Windows to replace its mainframe based analytics system, increasing productivity of its customer research team and improving decision making while reducing ongoing costs.

 

Analytics Partners - Delivering Faster and More Strategic BI  by Oracle Corporation


January 28, 2009 - Analytics Partners choosed to work exclusively with Oracle because of the strength and superiority of its product line, as well as confidence in Oracle's commitment to the emerging and mid-market as well as to its channel partners.

 

Anatomy of a Siebel CRM Archiving Project  by IBM


February 01, 2008 - The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements.

 

Application Performance Brief: Oracle Applications  by Blue Coat


January 01, 2007 - Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle's core relational database management system technologies.

 

Application Whitelisting: The Must Have Technology for Security and Compliance Today  by McAfee, Inc.


September 03, 2009 - In this webcast, learn ways to combat the malicious code of malware and trojans from McAfee's Stuart McClure. Gain insight into how application whitelisting, a means of providing security with less overhead without negative performance impact, can aid your compliance initiatives while not raising operational costs.

 

Ask the Experts – Data Deduplication  by Symantec Corporation


September 24, 2009 - The constant growth of data presents businesses with information management headaches and storage concerns. Check out this informative webcast for expert advice on how to choose the right data deduplication solution for your organization's needs.

 

Automated Invoice Processing into Oracle E-Business Suite  by ReadSoft


August 19, 2009 - Document automation will add to the company's bottom line, save time, better business processes, and increased control. This paper will demonstrate how to automate the AP process within Oracle E-Business Suite, and what type of investment will need to be made and what kind of benefits can be expected.

 

Automated Invoice Processing Into SAP®  by ReadSoft


August 19, 2009 - Read this paper to learn how to automate the accounts payable process within SAP and find out what kind of investments will be needed and what great benefits your company can expect to incur as a result of document automation.

 

Automated Requisition Verification and Handling in SAP® ERP  by ReadSoft


August 20, 2009 - This white paper presents how to implement a simple automated requisition solution in a SAP ERP system, and what you need to know before doing so. Read this paper to learn the benefits of this solution that will compliment the invoice verification process.

 

Automating Invoice Processing and Approval Workflows  by ReadSoft


August 19, 2009 - Document automation speeds up the accounts payable processes which can greatly add to a company's bottom line and result in better business processes and increased control. Read this white paper to learn how to automate the AP process and what kind of investments and benefits can be expected.

 

Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns  by Five9


September 10, 2009 - Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.

 
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