Don't Be Blind-Sided: How to Use Your Salesforce.com Data to Improve Sales Performance by Birst - A Webinar - CRM Guide
Computerworld CRM Guide
   
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Published on: October 19, 2009
Type of content: WEBCAST
Format: Unknown
Price: FREE
Overview:
In your company, business analysts may be crunching numbers all over the organization: Finance, marketing, and operations. As a sales manager, you may not have access to business analytics that may be telling a story about your team's performance. What analytics do you need in order to answer questions that may come down from upper management about your territory? You have access to Salesforce.com, which stores an amazing amount of information about Sales and Marketing. But what Salesforce.com data is most on-target? What SFDC reports are likely to be problematic, misinterpreted, or even misleading?


In this session, you'll learn about what you need to see, report on, and summarize to manage your team's performance...and keep YOU from being blind-sided.

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