If you missed part one of this executive webcast, you can still benefit from the information in part two. Join your colleagues on this informative and engaging tour of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction. Join this demonstration of the new Microsoft Dynamics CRM 4.0 to see how you can:

• Make more informed decisions by creating your own reports, workflows, and customized screens specific to your needs.
  
• Increase productivity for IT, service, and marketing by using the new functions embedded in the software.
  
• Develop effective and profitable marketing campaigns.
  
• Help to drive the right resources for outstanding customer support.
  
• Develop your own business processes to meet the needs of your firm, not the processes tied to the software.
  
• Save on programming expenses by easily designing your own fields, objects, and views.