Examples Of Customer Service Surveys Software - CRM Guide Results for Examples Of Customer Service Surveys Software (Page 4)
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How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market
by Pivotal CRM, a CDC Software solution
February 20, 2009
- (Free Research) In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.
(WHITE PAPER)
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CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs
by Pivotal CRM, a CDC Software solution
February 20, 2009
- (Free Research) This paper explores core principles companies can use to help them select a CRM system.
(WHITE PAPER)
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HEALTHsuite® - Claims Processing Software
by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
(ASP & SOFTWARE PRODUCT)
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Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Podcast
by Cast Iron Systems
March 03, 2009
- (Free Research) Hear this Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
(PODCAST)
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Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty
by Pivotal CRM, a CDC Software solution
February 20, 2009
- (Free Research) This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.
(WHITE PAPER)
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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success
by Pivotal CRM, a CDC Software solution
February 20, 2009
- (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
(WHITE PAPER)
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CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER
by Sun Microsystems, Inc.
June 01, 2008
- (Free Research) Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise® T5440 server, reducing the number of physical machines needed to effectively deploy applications.
(TECHNICAL ARTICLE)
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Empowerment as a Growth Strategy
by Oracle Corporation
September 2007
- (Free Research) Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.
(WHITE PAPER)
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Make CRM Work the Way Salespeople Do
by Oracle Corporation
October 2009
- (Free Research) This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.
(WHITE PAPER)
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Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Webcast
by Cast Iron Systems
March 2009
- (Free Research) View this Webcast and complimentary Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
(WEBCAST)
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Addressing the challenges of implementing a customer-centric strategy
by Infor CRM
December 2008
- (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
(WHITE PAPER)
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Increase Profits and Customer Satisfaction in the Communications Industry
by Infor CRM
December 2008
- (Free Research) Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth.
(WHITE PAPER)
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Giving Service Companies a Fast Start
by SAP AG
March 2009
- (Free Research) Learn how the SAP Business All-in-One fast-start program can provide service companies like yours with a software solution that helps you respond quickly to customers' expectations of high-quality, differentiated services to help you maintain services relationships - with predictable costs, and low total cost of ownership.
(WHITE PAPER)
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SAP® BusinessObjects™ Data Services: One Product For Data Quality and Data Integration
by SAP AG
June 2009
- (Free Research) Introducing SAP® BusinessObjects™ Data Services breakthrough technology software for the enterprise information management market. The software unifies our leading data-quality and integration solutions - helping your organization to move, transform, and improve virtually any type of data anywhere, at any frequency.
(WHITE PAPER)
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Delivering Customer Value: Innovative Approaches to Maintain Competitive Success
by SAP AG
July 2007
- (Free Research) This paper explores the concepts of sales growth in relation to understanding who your customers are, connecting a go-to-market strategy with technology, and using technology to sharpen internal practices.
(WHITE PAPER)
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Achieve Fuel Distribution Excellence: Drive Efficiency and Growth with Integrated Solutions
by SAP AG
January 2009
- (Free Research) The SAP for Oil & Gas solution portfolio provides functionality that gives fuel marketers and distributors visibility into their distribution network, integrates customer information, and automates processes to improve efficiency.
(ARTICLE)
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Getting Value from Industry Best Practices the High-Tech Supply Chain Challenge
by SAP AG
September 2008
- (Free Research) Supply chain operations play a vital role in the success of any consumer or high-tech original equipment manufacturer (OEM). This SAP Executive Insight examines how the adoption of industry best practices can add value to your organization.
(WHITE PAPER)
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Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability
by SAP AG
September 2008
- (Free Research) The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.
(WHITE PAPER)
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Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis
by SAP AG
June 2009
- (Free Research) There are many elements that impact a company's brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession.
(WHITE PAPER)
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High-Tech Industries: The Supply Chain Executive's Strategic Agenda
by SAP AG
September 2008
- (Free Research) This paper explores the concerns and process roadmap of supply chain executives in high-tech industries.
(WHITE PAPER)
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Infor - ERP VISUAL
by Infor
September 2008
- (Free Research) Infor ERP VISUAL combines affordability and deep functionality, and is ideal for high growth, mixed-mode manufacturers who need a modular solution. Learn why more than 4,000 businesses trust Infor ERP VISUAL to run their operations.
(DEMO)
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Microsoft Podcast: Pivotal CRM Innovates with Microsoft Technologies
by Pivotal CRM, a CDC Software solution
November 2009
- (Free Research) This podcast explains how Pivotal 6 increases user adoption and productivity by mirroring the familiar Microsoft interface and embedding Microsoft Outlook and SharePoint within the CRM system.
(PODCAST)
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CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs
by Pivotal CRM, a CDC Software solution
November 2009
- (Free Research) This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.
(WHITE PAPER)
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Software as a Service Dramatically Improves CRM Success
by Oracle Corporation
February 2008
- (Free Research) Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue.
(WHITE PAPER)
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Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team
by Microsoft
October 2008
- (Free Research) Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft® IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy CRM system, providing the team with...
(CASE STUDY)
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