Examples Of Customer Service Surveys Software - CRM Guide Results for Examples Of Customer Service Surveys Software (Page 5)

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Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile

by Microsoft

September 09, 2009 - (Free Research) In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions.

(WEBCAST)

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Drive Business Processes: Achieving the "Last Mile" of Business Productivity

by Microsoft

March 01, 2007 - (Free Research) Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.

(WHITE PAPER)

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Streamline Your Business, Accelerate Your Growth: Using an Affordable Application Built for Small Businesses

by SAP AG

October 26, 2009 - (Free Research) The SAP® Business One application offers a single, affordable way to manage your entire business – from sales and customer relationships to financials and operations. Designed specifically for small businesses, it helps you streamline processes, act on timely information, and accelerate profitable growth.

(WHITE PAPER)

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Pivotal CRM: Built For Sales

by Pivotal CRM, a CDC Software solution

July 23, 2009 - (Free Research) In this multimedia demo, learn how Pivotal CRM's flexible, innovative features and design give sales users an edge and make them feel the system was built just for them.

(PRODUCT DEMO)

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The Technology of Innovation: Using CRM to Enable Customer-Centric Innovation

by Pivotal CRM, a CDC Software solution

October 19, 2009 - (Free Research) This white paper highlights the important role technology can play in the innovation process and looks at how a customer-focused approach to innovation can be supported by flexible customer relationship management tools. It explains how businesses can use CRM to foster and implement customer-centric innovation, enhancing the customer experience.

(WHITE PAPER)

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Maximizing Customer Value with Oracle Business Intelligence Applications

by Oracle Corporation

December 01, 2007 - (Free Research) This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.

(WHITE PAPER)

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The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them

by Pivotal CRM, a CDC Software solution

June 09, 2009 - (Free Research) This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.

(WHITE PAPER)

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Surviving and Thriving in the Customer-Driven Age

by Oracle Corporation

September 2008 - (Free Research) The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities.

(WHITE PAPER)

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CRM Built for Marketing: The Executive Guide to Selecting CRM that Meets Marketing Needs

by Pivotal CRM, a CDC Software solution

July 2009 - (Free Research) How can a company ensure that their marketing department's needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them.

(WHITE PAPER)

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Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools

by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research) In this white paper, learn how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity.

(WHITE PAPER)

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Advent Portfolio Exchange Demo

by Advent Software, Inc

July 2008 - (Free Research) Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.

(DEMO)

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How to write a RFP for Master Data Management: 10 Common Mistakes to Avoid

by Siperian, Inc.

September 2007 - (Free Research) Critical master data management (MDM) functionality can be easily overlooked when request for proposals (RFPs) are narrowly focused on a single business data type. Ensure success by avoiding 10 costly mistakes when writing your RFP.

(WHITE PAPER)

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Retailers' Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences

by Oracle Corporation

March 2009 - (Free Research) This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective.

(WHITE PAPER)

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How to Ensure That Your Employees Will Want to Use CRM

by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.

(WHITE PAPER)

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The Global Small or Medium-Sized Business (SMB)

by Cisco Systems, Inc.

August 2009 - (Free Research) Raymond Boggs, vice president of SMB research for the global market intelligence firm IDC, recently talked to Cisco® about how companies can use unified communications to successfully conduct business in multiple countries - with or without offices in those countries.

(WHITE PAPER)

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Choosing the Best CRM for Your Organization

by Oracle Corporation

September 2007 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.

(WHITE PAPER)

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Learn to Improve SAP Order Management and Retain Customers in Today’s Tough Economy

by Esker Inc.

July 2009 - (Free Research) This paper will present the challenges businesses face in implementing effective order management and will help in overcoming these challenges. You will learn the benefits of the Esker Platform over its competitors and be presented with a case study documenting companies that implemented the Esker platform to beat their order management problems.

(WHITE PAPER)

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Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center

by Infor CRM

July 2009 - (Free Research) Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.

(WHITE PAPER)

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The End User Experience: The Working End User

by Intel Technology Provider

December 2009 - (Free Research) This presentation transcript will discuss the End User. Ultimately, all of us are trying to look after are our end users. It does not matter whether we are the supplier or the customer that is receiving goods. We are all end users in this world, and what we are trying to do is to look at the end user and actually think about how they work today.

(PRESENTATION TRANSCRIPT)

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Increase Your Returns Using Event-Based Marketing

by Infor CRM

July 2009 - (Free Research) Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.

(WHITE PAPER)

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CRM without Compromise: A Strategy for Profitable Growth

by SAP AG

April 2007 - (Free Research) This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.

(WHITE PAPER)

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Communications Skills for Remote Support

by LogMeIn, Inc.

September 2009 - (Free Research) A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.

(WHITE PAPER)

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CRM Whitepaper: Using Business Rules to Increase Opportunities for Upsell, Cross-Sell and Customer Satisfaction

by IBM

November 2009 - (Free Research) This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences.

(WHITE PAPER)

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A New Mandate for IT

by SAP AG

April 2007 - (Free Research) Learn more about the changing role of IT in business. This report includes research targeted towards senior executives responsible for managing and deploying information technology in pursuit of business objectives.

(WHITE PAPER)

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Web Self-Service: The Cornerstone of Multi-Channel Customer Experience Management

by IntelliResponse

October 2009 - (Free Research) In today’s highly competitive economic climate, there is no margin for error when it comes to attracting and retaining customers. Businesses must now offer more channels of communication, more customer options, and faster responses than ever before.

(WHITE PAPER)

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