Automobile Organization Chart Sales Marketing - CRM Guide Results for Automobile Organization Chart Sales Marketing (Page 5)
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Improving Sales Productivity: An Opportunity for Sales and IT Leadership
by Microsoft
April 01, 2008
- (Free Research) The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.
(WHITE PAPER)
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Switching from Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model
by Microsoft
July 22, 2008
- (Free Research) Microsoft Dynamics CRM has enabled Jones Lang LaSalle to share customer and account information globally, while still offering functionality tailored to the unique processes of its many business units and more than 700 local offices.
(CASE STUDY)
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Introduction to Microsoft Dynamics CRM Online
by Microsoft
September 09, 2009
- (Free Research) This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.
(WEBCAST)
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Drive Real-World Business Processes with Microsoft Dynamics CRM
by Microsoft
September 09, 2009
- (Free Research) Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships.
(WEBCAST)
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A Guide to the Value of Reliable Data in Retail Banking
by DataFlux Corporation
November 02, 2009
- (Free Research) Banks need to get smarter, attract the right customers, implement customer level risk management, and implement risk adjusted customer relationship pricing and all of this is dependent on trusted data. This paper examines the impact of unreliable data on retail banks. It then defines the requirements needed to guarantee data reliability in banking.
(WHITE PAPER)
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Chill Factore Video Case Study
by Microsoft
July 30, 2009
- (Free Research) The Chill Factore is a unique indoor snow venue located in the northwest of England. Watch this video case study and discover how Microsoft Dynamics CRM has not only enhanced Chill Factore's relationship with it's customers, but also assisted in developing a more targeted marketing strategy.
(CASE STUDY)
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Pivotal CRM: Built For Sales
by Pivotal CRM, a CDC Software solution
July 23, 2009
- (Free Research) In this multimedia demo, learn how Pivotal CRM's flexible, innovative features and design give sales users an edge and make them feel the system was built just for them.
(PRODUCT DEMO)
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7 Ways to Inspire Customer Loyalty with Voice of the Customer (VOC) Initiatives
by Vovici
October 20, 2009
- (Free Research) In the most challenging economic environment in generations, organizations are more focused than ever on retaining customers and maintaining existing revenue. Many businesses have put significant resources into implementing CEM and VOC programs. Read on to learn seven ways to inspire customer loyalty using these VOC initiatives.
(WHITE PAPER)
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Connect and Empower Mobile Salespeople
by Oracle Corporation
June 10, 2009
- (Free Research) Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.
(WHITE PAPER)
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Effective Negotiating: 5 Rules for Smooth Transactions
by Global Knowledge
March 13, 2009
- (Free Research) This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
(WHITE PAPER)
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Retailers' Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences
by Oracle Corporation
March 09, 2009
- (Free Research) This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective.
(WHITE PAPER)
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How to Use the Six Laws of Persuasion during a Negotiation
by Global Knowledge
October 2006
- (Free Research) Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
(WHITE PAPER)
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American Airlines sees ROI of 1192% in 2 Months with Predictive Analytics
by SPSS Inc. Worldwide Headquarters
February 2009
- (Free Research) To overcome the challenges of increased customer data, American Airlines deployed SPSS for Windows to replace its mainframe based analytics system, increasing productivity of its customer research team and improving decision making while reducing ongoing costs.
(CASE STUDY)
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Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty
by Pivotal CRM, a CDC Software solution
February 2009
- (Free Research) This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.
(WHITE PAPER)
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Choosing the Best CRM for Your Organization
by Oracle Corporation
September 2007
- (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
(WHITE PAPER)
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Differentiate Your Company with Complete CRM
by Oracle Corporation
June 2009
- (Free Research) This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
(WHITE PAPER)
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10 Ways Predictive Analytics Can Really Help You
by SPSS Inc. Worldwide Headquarters
May 2009
- (Free Research) This whitepaper details how predictive analysis can help your business. We give you 10 really good reasons on how predictive analytics help you make better, faster decisions, giving your organization a significant competitive advantage in the technology sector.
(DATA SHEET)
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Empowerment as a Growth Strategy
by Oracle Corporation
September 2007
- (Free Research) Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.
(WHITE PAPER)
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Leveraging Your Most Valued Asset: Knowledge
by Vivisimo, Inc.
December 2009
- (Free Research) Why do most organizations continuously fail in utilizing knowledge? In this webcast, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools.
(WEBCAST)
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Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability
by SAP AG
January 2009
- (Free Research) The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue.
(ARTICLE)
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Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability
by SAP AG
September 2008
- (Free Research) The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.
(WHITE PAPER)
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Measuring and Improving Customer Satisfaction in the Insurance Industry
by MarketTools, Inc.
November 2009
- (Free Research) Learn how leading insurers use MarketTools® CustomerSat™ to gather and analyze feedback from customers to increase customer satisfaction, retain customers, and add to the bottom line.
(ANALYST BRIEF)
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A Culture of Customer Satisfaction: How CustomerSat Feedback System is a Catalyst for Business Growth at SimplexGrinnell
by MarketTools, Inc.
August 2009
- (Free Research) This case study explores how SimplexGrinnell, a leader in fire and life-safety systems and services, has successfully employed the MarketTools CustomerSat enterprise feedback system to improve overall customer satisfaction by 210% and grow their business.
(CASE STUDY)
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Infor - ERP LX
by Infor
September 2008
- (Free Research) Infor ERP LX, the next version ERP BPCS, is a scalable, comprehensive, flexible and integrated ERP solution for mixed-mode and process manufacturers operating in an IBM System i environment. The solution improves the efficiency of core business processes.
(DEMO)
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Microsoft Podcast: Pivotal CRM Innovates with Microsoft Technologies
by Pivotal CRM, a CDC Software solution
November 2009
- (Free Research) This podcast explains how Pivotal 6 increases user adoption and productivity by mirroring the familiar Microsoft interface and embedding Microsoft Outlook and SharePoint within the CRM system.
(PODCAST)
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