As400 Change Management - CRM Guide Results for As400 Change Management (Page 5)
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Getting the Most From Your Marketing Events: The ROI of In-Person Seminars, Trade Shows, and Webinars
by Citrix Online
November 18, 2009
- (Free Research) This paper discusses the results of a recent survey of marketers using different types of events in the marketing mix, offers quantitative formulae for calculating your own event marketing ROI, and offers guidance for marketers and organizations to create and optimum event marketing strategy.
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EMC: Adding Value to VMware Solutions
by EMC Corporation
December 03, 2009
- (Free Research) Join Chris Carrier, Director of Marketing at EMC, to learn about our industry-leading solutions and services, designed to help you optimize, extend, and accelerate your VMWare infrastructure. Whatever your company size, environment, or business challenge, EMC has the solution you need to address your most challenging virtualization demands.
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Getting Value from Industry Best Practices the High-Tech Supply Chain Challenge
by SAP AG
September 18, 2008
- (Free Research) Supply chain operations play a vital role in the success of any consumer or high-tech original equipment manufacturer (OEM). This SAP Executive Insight examines how the adoption of industry best practices can add value to your organization.
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Operational Excellence: The New Lever of Profitability and Competitive Advantage
by SAP AG
January 01, 2009
- (Free Research) The paper provides valuable evidence about the benefits of achieving aligned operational excellence. In it you'll discover why companies that build and align their operational capabilities for strategic advantage earn a distinct execution premium in their business performance.
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Enabling The Lean Enterprise: A Three-Tiered Approach to Improving Your Operations
by SAP AG
June 02, 2009
- (Free Research) Recently, many businesses have used lean principles to move from a decentralized corporate management mode to a hybrid model - recognizing that different functions require different levels of centralized management to be efficient and effective. Read this whitepaper to learn a three-tiered approach to improving your operations.
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Beyond Boundaries: A New Role for Finance in Driving Business Collaboration
by SAP AG
June 01, 2008
- (Free Research) In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances.
(ANALYST REPORT)
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Intelligent Merchandising: Creating a Unique Shopping Experience, Part 1
by SAP AG
May 01, 2007
- (Free Research) Learn how you can how you can hook customers with fresh, unusual and relevant shopping experiences. Drive customer loyalty by training, empowering and providing employees with the technical tools to capture the nuances of customer behavior.
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Delivering Customer Value: Innovative Approaches to Maintain Competitive Success
by SAP AG
July 01, 2007
- (Free Research) This paper explores the concepts of sales growth in relation to understanding who your customers are, connecting a go-to-market strategy with technology, and using technology to sharpen internal practices.
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A Guide To CRM ROI
by Relavis Corporation
August 13, 2009
- (Free Research) The purpose of this paper is to provide a foundation for building, analyzing and interpreting a return on investment (ROI) model for your customer relationship management initiative.
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CRM Whitepaper: Using Business Rules to Increase Opportunities for Upsell, Cross-Sell and Customer Satisfaction
by IBM
November 30, 2009
- (Free Research) This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences.
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Leveraging Your Most Valued Asset: Knowledge
by Vivisimo, Inc.
December 15, 2009
- (Free Research) Why do most organizations continuously fail in utilizing knowledge? In this webcast, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools.
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Best Practices of the Best-Run Sales Organizations
by SAP AG
June 01, 2009
- (Free Research) Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.
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Managing IT in a Downturn: Beyond Cost Cutting
by SAP AG
November 01, 2008
- (Free Research) Downturns give companies a chance to buck conventional wisdom and increase their IT investments. Targeted investments in many areas can generate efficiencies and revenue growth that surpass the savings from straight cost reductions.
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Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability
by SAP AG
January 23, 2009
- (Free Research) The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue.
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Driving Your Channel Business: Leverage Information Technology to Improve Partner Relationships and Boost Channel Performance
by SAP AG
September 17, 2008
- (Free Research) This white paper discusses key channel business trends, highlights the complexities and challenges of different channel models.
(WHITE PAPER)
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Data Quality: A Survival Guide For Marketing
by SAP AG
June 02, 2009
- (Free Research) Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework.
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Intelligent Merchandising: Creating a Unique Shopping Experience, Part 2
by SAP AG
August 01, 2007
- (Free Research) Anticipating customer needs is a better predictor of success than just responding to what customers say they want. Read this white paper to learn how you can create a unique customer experience by anticipating customers' lifestyle needs and demands.
(WHITE PAPER)
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Intelligent Merchandising: Creating a Unique Shopping Experience, Part 3
by SAP AG
August 01, 2007
- (Free Research) The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviors.
(WHITE PAPER)
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Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability
by SAP AG
September 17, 2008
- (Free Research) The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.
(WHITE PAPER)
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Business Network Transformation: Rethinking Relationships in a Global Economy
by SAP AG
January 01, 2008
- (Free Research) The ability to operate effectively in business networks, be they coordinated or collaborative, is critical to sustaining competitive advantage in a commoditizing global economy. By focusing on their unique core capabilities, business network participants spend less on duplication and more on innovation, resulting in higher degrees of..
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How SYSPRO Leverages a Lean Manufacturing Model to Enhance Profitability
by SYSPRO
October 09, 2009
- (Free Research) This paper discusses the fundamentals for successful Lean manufacturing, including the establishment of optimal customer relationships, improved channel visibility, flexible product configuration, shortened cycle times, improved capacity utilization and integrated operational infrastructures.
(WHITE PAPER)
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Using Supply Chain Performance Management Strategically
by SAP America Inc
November 05, 2009
- (Free Research) Paralleling the explosion in materiel sourcing over the past decade, corporate supply chains have grown strikingly more complex because of a greater amount of outsourcing, increased globalization and a more complex regulatory environment.
(WHITE PAPER)
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CA Standardizes Business Intelligence and Reporting Infrastructure with BusinessObjects Enterprise XI
by SAP America Inc
October 13, 2009
- (Free Research) Find out how CA used the same SAP BusinessObjects tool across multiple products to reduce their customers' costs and reduce the time it takes them to create their own customized reports.
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Acxiom Deploys Business Intelligence for Best-of-Breed Solutions
by SAP America Inc
October 13, 2009
- (Free Research) Find out how Acxiom, specializing in providing customer and information management solutions for companies around the world, uses SAP BusinessObjects Business Intelligence (BI) solutions to transform consumer data into actionable BI.
(CASE STUDY)
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Beyond Survival: Thriving Through the Turbulence: BI in the Retail Industry
by SAP America Inc
March 31, 2009
- (Free Research) Find out how retail organizations are improving the bottom line, by focusing on key tactics designed to facilitate low cost, efficient, customer-centric operations, all of which require integrated enterprise information and analysis capabilities found in business intelligence (BI) environments.
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