Airline Marketing Research - CRM Guide Results for Airline Marketing Research (Page 11)
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What Do Application Developers Want?
by Alcatel-Lucent
October 02, 2009
- (Free Research) Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. However, energizing such an ecosystem takes careful planning. This podcast examines application developers' needs and how network providers can improve their relationships with developers.
(PODCAST)
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Blue Coat Acceleration
by Blue Coat
June 03, 2009
- (Free Research) Join Mark Urban, Director of Product Marketing for Application and Visibility, for a quick look at acceleration, what are the issues driving the need for WAN Optimization and Acceleration, and how Blue Coat fits in.
(WEBCAST)
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TechTalk: Stop Malware at the Web Gateway
by Blue Coat
March 24, 2009
- (Free Research) Safeguarding your data from malware and other Web threats takes a layered approach. In this TechTalk webinar Blue Coat Technical Marketing Engineers will lead a discussion on how the Blue Coat ProxyAV works with the ProxySG to create a community-watch based security.
(WEBCAST)
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Data Protection for Virtual Environments Webcast
by Quantum Corporation
September 21, 2009
- (Free Research) In this webcast, Greg Schulz, Founder and Senior Analyst at The StorageIO Group, and Randy Glissman, Solutions Marketing Manager at Quantum, explore solutions for virtual server data protection and discuss general data center trends and perspectives.
(WEBCAST)
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Learn how to Enhance your Online Customer Relationships
by Actuate
May 05, 2009
- (Free Research) To truly meet the needs of the modern banking customer, banks must do more than simply provide multi- siloed, disconnected, and inconsistent channels. This business whitepaper includes recommendations from a leading analyst on driving customer retention.
(WHITE PAPER)
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Empowerment as a Growth Strategy
by Oracle Corporation
September 2007
- (Free Research) Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.
(WHITE PAPER)
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Choosing the Best CRM for Your Organization
by Oracle Corporation
September 2007
- (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
(WHITE PAPER)
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Creating Enduring Customer Relationships
by Oracle Corporation
June 2009
- (Free Research) Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.
(WHITE PAPER)
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ONE Oracle News for Midsize Organizations - Issue 05
by Oracle Corporation
June 2009
- (Free Research) In this issue of ONE, Oracle takes a look at how insight combined with effective customer-facing processes can help you rise above your competition while at the same time gaining loyalty with your customers.
(WHITE PAPER)
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Social CRM Comes of Age
by Oracle Corporation
April 2009
- (Free Research) Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM.
(WHITE PAPER)
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Analytics Partners - Delivering Faster and More Strategic BI
by Oracle Corporation
January 2009
- (Free Research) Analytics Partners choosed to work exclusively with Oracle because of the strength and superiority of its product line, as well as confidence in Oracle's commitment to the emerging and mid-market as well as to its channel partners.
(CASE STUDY)
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Best Practices in the Call Center: A Customer Touch-Point Methodology
by Oracle Corporation
January 2009
- (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
(WHITE PAPER)
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Simplify Software as a Service (SaaS) Integration
by Cast Iron Systems
January 2008
- (Free Research) Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.
(WHITE PAPER)
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Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Webcast
by Cast Iron Systems
March 2009
- (Free Research) View this Webcast and complimentary Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
(WEBCAST)
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Kelley Blue Book Case Study
by Microsoft
July 2007
- (Free Research) In 2006, Kelley Blue Book implemented a new analytical capabilities solution based on Microsoft Business Intelligence technologies. Now Kelley Blue Book has improved sales staff efficiency and created a compelling new Web analytics product that can provide its business customers with more targeted data for their marketing efforts.
(CASE STUDY)
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Capture the Right Requirements and Build Great Products in Half the Time
by Jama Software
December 2009
- (Free Research) Read this white paper to examine the top 3 productivity problems software development teams face. Learn how companies with a central hub of product intelligence are better able to stay connected throughout development, reduce defects and redundant research, build products faster and more efficiently, and more.
(WHITE PAPER)
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Getting Value from Industry Best Practices the High-Tech Supply Chain Challenge
by SAP AG
September 2008
- (Free Research) Supply chain operations play a vital role in the success of any consumer or high-tech original equipment manufacturer (OEM). This SAP Executive Insight examines how the adoption of industry best practices can add value to your organization.
(WHITE PAPER)
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The Challenge to Achieve Perfect Order Management
by SAP AG
January 2009
- (Free Research) Superior order management can be a competitive edge across the board, improving customer satisfaction and retention as well as your bottom line and top line.
(WHITE PAPER)
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Building a Best-Run Finance Organization
by SAP AG
June 2008
- (Free Research) This SAP Executive Insight examines the changing role of the finance organization in today's business environment. Further, it describes how companies can develop best-run finance organizations.
(WHITE PAPER)
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Using Supply Chain Performance Management Strategically
by SAP America Inc
November 2009
- (Free Research) Paralleling the explosion in materiel sourcing over the past decade, corporate supply chains have grown strikingly more complex because of a greater amount of outsourcing, increased globalization and a more complex regulatory environment.
(WHITE PAPER)
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IT Briefing: Storage for Virtual Desktops - an optimized approach
by HP, Citrix, and Intel
November 2009
- (Free Research) This IT Briefing describes XenDesktop and XenApp, and how they work together. You'll also learn why storage matters in a virtual desktop environment and how HP LeftHand P4000 SAN solutions complement Citrix desktop virtualization solutions. Finally you'll learn how Intel vPro technologies enhance client virtualization.
(IT BRIEFING)
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Sybase IQ Accelerates Business Reporting
by Sybase, Inc.
July 2009
- (Free Research) Organizations want and need better access to information to make smarter, faster decisions in response to changing circumstances or events. Reporting is one form of business intelligence that has become business-critical. Sybase IQ infuses organizations with fast, flexible access to information.
(WHITE PAPER)
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Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics)
by myDIALS Inc.
November 2009
- (Free Research) This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.
(WHITE PAPER)
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Operational BI: Getting Real Time About Performance
by SAP AG
December 2007
- (Free Research) This report provides a roadmap for the strategies and capabilities that Best-in-Class companies are employing to improve operational performance.
(WHITE PAPER)
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Green IT Matters at Wipro LTD
by Wipro Technologies
September 2009
- (Free Research) In September 2009, Wipro Ltd (Wipro), a global corporation in the Information Technology Enabled Services (ITES) industry which was head-quartered in Bangalore, India, was reviewing its Green IT plan. Read this white paper to learn more about Wipro's quest to become a true ecologically sustainable company.
(WHITE PAPER)
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