Adaptive Control Call Centers - CRM Guide Results for Adaptive Control Call Centers (Page 4)

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Mosaic Technology trims sales cycle by up to 50% and converts 20% of leads into sales with Dell PartnerDirect program

by Dell, Inc. and Intel

May 01, 2009 - (Free Research) Mosaic Technology sought to partner with a larger company to obtain sales, marketing and technical support, thereby extending its reach into the server and storage virtualization market.

(CASE STUDY)

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FACTS ADMIN - Advanced Technologies for Expert Health Claims Management

by Ebix Health, Inc.

January 2004 - (Free Research) FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions.

(ARTICLE)

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The Scoop on the New CCNA and CCNP Specializations

by Global Knowledge

September 2009 - (Free Research) There has been a lot of interest among students lately on the details surrounding the CCNA (Cisco Certified Network Associate) specializations and their relationship with the corresponding CCNP specializations. The purpose of this white paper is to put all the information about these into one concise reference document.

(WHITE PAPER)

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Implementing Cisco's Web 2.0 Collaboration Technologies

by Global Knowledge

May 2009 - (Free Research) As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.

(WHITE PAPER)

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Online Dating: Keeping Your Members Safe from Online Scams and Predators

by iovation, Inc.

June 2009 - (Free Research) This whitepaper will help you understand what new and innovative techniques can be used to protect the reputation of your business, keep your members in a safe and trusted environment, while keeping the fraudsters out. Device fingerprinting helps identify the bad guys so sites can eliminate their accounts from the network once and for all.

(WHITE PAPER)

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The Alarming Shift in Cybercrime: How Organized Attacks Now Target Your Wallet

by Blue Coat

July 2008 - (Free Research) This paper will examine the shift in the nature of cybercrimes, how the thieves target their victims, and what can be done to prevent them.

(WHITE PAPER)

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TechTalk: Stop Malware at the Web Gateway

by Blue Coat

March 2009 - (Free Research) Safeguarding your data from malware and other Web threats takes a layered approach. In this TechTalk webinar Blue Coat Technical Marketing Engineers will lead a discussion on how the Blue Coat ProxyAV works with the ProxySG to create a community-watch based security.

(WEBCAST)

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Disaster Recovery Solutions for VMware Infrastructure

by FalconStor Software

March 2009 - (Free Research) Organizations face an urgent need for effective and efficient disaster recovery. The problem is that traditional solutions can be complex, slow, and prone to failure. Join Product Marketing Director Peter Eicher for an in-depth discussion on Falconstor disaster recovery solutions for a VMware environment.

(WEBCAST)

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CIO Decisions Ezine Volume 3

by CIO Decisions

October 2008 - (Free Research) In this issue we tackle service-oriented architecture and dive into how Software as a Service can drive flexibility and meet business needs. Also in this issue: MDM's strongest business case and how to navigate the compliance minefield.

(EZINE)

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Storage Systems & Storage Management Track: New Developments in Scale-out vs. Scale-up Data Storage

by 3PAR

August 2009 - (Free Research) In this presentation transcript, Brian Greenberg, President and CEO, General System Dynamics, explores the distinctions between scale-out and scale-up systems, major use cases for this technology and an assessment of new scale-out/clustered storage systems from major vendors.

(PRESENTATION TRANSCRIPT)

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ONE Oracle News for Midsize Organizations - Issue 05

by Oracle Corporation

June 2009 - (Free Research) In this issue of ONE, Oracle takes a look at how insight combined with effective customer-facing processes can help you rise above your competition while at the same time gaining loyalty with your customers.

(WHITE PAPER)

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Oracle Business Brief: Keeping hold of your customers, especially in tough economic conditions

by Oracle Corporation

January 2009 - (Free Research) Midsized companies often feel challenged by their deep pocketed competitors. However, being a midsized business actually makes you more agile in the market. However, this agility is dependent on your ability to manage data, information, and develop processes. This paper will outline how Oracle can help assist your data management solutions.

(WHITE PAPER)

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Vulnerability Assessments: Guidelines to Maximize Performance

by Lumension

October 2007 - (Free Research) This white paper outlines the process for successfully integrating vulnerability scanning and remediation capabilities to ensure your organization maintains a secure environment while complying with internal and external security policies.

(WHITE PAPER)

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