Adaptive Control Call Centers - CRM Guide Results for Adaptive Control Call Centers (Page 2)
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5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart Devices
by LogMeIn, Inc.
September 16, 2009
- (Free Research) This paper features real-world examples from US enterprises on how the benefits of keeping mobile devices functioning without interruption are felt on every level of business.
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Customer case studies using HP Business Availability Center
by Hewlett-Packard Company
June 01, 2009
- (Free Research) Read this paper to see how HP's Business Availability Center software can help you monitor customer experience and proactively identify issues before they become problems.
(WHITE PAPER)
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Data Center Projects: Project Management
by APC
November 02, 2009
- (Free Research) This paper presents a framework for project management roles and relationships that is understandable, comprehensive, and adaptable to any size project.
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Presentation Transcript: Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers
by PC Connection in partnership with Intel
October 30, 2009
- (Free Research) Read this transcript featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel's Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments
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PODCAST: Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers
by PC Connection in partnership with Intel
September 28, 2009
- (Free Research) Join this Podcast, presented by PC Connection, featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel’s Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments.
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Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers
by PC Connection in partnership with Intel
September 28, 2009
- (Free Research) Join this Webcast, presented by PC Connection, featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel’s Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments.
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Green IT: Beyond the Data Center -- How IT Can Contribute to the Environmental Agenda Across and Beyond the Business
by Accenture
February 2009
- (Free Research) This whitepaper looks at the ecological impact of a business's entire IT infrastructure and provides the CIO with a holistic prospective to a business's carbon footprint.
(WHITE PAPER)
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Data Center Lifecycle Management with Sun™ Ops Center
by Sun Ops Center
September 2009
- (Free Research) Sun Ops Center cuts through the complexity of today’s datacenters with single-pane-of-glass management. It is a single, comprehensive, end-to-end system management tool that integrates physical and virtual management across the hardware/software stack and the entire system lifecycle.
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How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase
by IQMS
December 2008
- (Free Research) This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future.
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Capture the Right Requirements and Build Great Products in Half the Time
by Jama Software
December 2009
- (Free Research) Read this white paper to examine the top 3 productivity problems software development teams face. Learn how companies with a central hub of product intelligence are better able to stay connected throughout development, reduce defects and redundant research, build products faster and more efficiently, and more.
(WHITE PAPER)
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Learn to Improve SAP Order Management and Retain Customers in Today’s Tough Economy
by Esker Inc.
July 2009
- (Free Research) This paper will present the challenges businesses face in implementing effective order management and will help in overcoming these challenges. You will learn the benefits of the Esker Platform over its competitors and be presented with a case study documenting companies that implemented the Esker platform to beat their order management problems.
(WHITE PAPER)
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Data Protection for Virtual Environments Webcast
by Quantum Corporation
September 2009
- (Free Research) In this webcast, Greg Schulz, Founder and Senior Analyst at The StorageIO Group, and Randy Glissman, Solutions Marketing Manager at Quantum, explore solutions for virtual server data protection and discuss general data center trends and perspectives.
(WEBCAST)
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Achieve Fuel Distribution Excellence: Drive Efficiency and Growth with Integrated Solutions
by SAP AG
January 2009
- (Free Research) The SAP for Oil & Gas solution portfolio provides functionality that gives fuel marketers and distributors visibility into their distribution network, integrates customer information, and automates processes to improve efficiency.
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Enabling The Lean Enterprise: A Three-Tiered Approach to Improving Your Operations
by SAP AG
June 2009
- (Free Research) Recently, many businesses have used lean principles to move from a decentralized corporate management mode to a hybrid model - recognizing that different functions require different levels of centralized management to be efficient and effective. Read this whitepaper to learn a three-tiered approach to improving your operations.
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Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis
by SAP AG
June 2009
- (Free Research) There are many elements that impact a company's brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession.
(WHITE PAPER)
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Building a Best-Run Finance Organization
by SAP AG
June 2008
- (Free Research) This SAP Executive Insight examines the changing role of the finance organization in today's business environment. Further, it describes how companies can develop best-run finance organizations.
(WHITE PAPER)
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High-Tech Industries: The Supply Chain Executive's Strategic Agenda
by SAP AG
September 2008
- (Free Research) This paper explores the concerns and process roadmap of supply chain executives in high-tech industries.
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Channel Sales Management: New Applications for High-Tech Vendors
by SAP AG
January 2009
- (Free Research) Channel management is a pressing issue for high-tech manufacturers that sell through partners. IDC believes that companies that leverage channels partners should begin to integrate channel management into broader corporate infrastructure applications that include the supply chain and potentially PLM applications.
(WHITE PAPER)
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Managed Public Key Infrastructure: Securing Your Business Applications
by VeriSign® (UK, Middle East, Africa)
December 2005
- (Free Research) The VeriSign® Managed PKI service is an outsourced offering that enables enterprises of any size to rapidly and confidently deploy PKI services. It alleviates the burden of planning, building, and maintaining a PKI, while allowing enterprises to maintain internal control over digital-certificate issuance, suspension, and revocation.
(WHITE PAPER)
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The Total Economic Impact™ Of Progress Actional Management for Interconnected Applications
by Progress Software
November 2009
- (Free Research) The purpose of this study is to provide readers with a framework to evaluate the financial impact of Progress Actional on its organizations. Forrester Research, Inc.'s aim is to clearly show all calculations and assumptions used in the analysis. Readers should use this study to better communicate a business case for investing in Progress Actional.
(ANALYST REPORT)
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Sybase IQ Accelerates Business Reporting
by Sybase, Inc.
July 2009
- (Free Research) Organizations want and need better access to information to make smarter, faster decisions in response to changing circumstances or events. Reporting is one form of business intelligence that has become business-critical. Sybase IQ infuses organizations with fast, flexible access to information.
(WHITE PAPER)
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Decide to Survive: Four Imperatives that make Decision Management Essential in Today's Uncertain Environment
by FICO
February 2009
- (Free Research) Download this paper and learn about a decision making solution that will help you survive in this difficult economy by managing decisions with greater precision, agility, speed and consistency while driving down costs.
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Next Generation Customer Focus: Strategies and Business Activities Necessary for World-Class Performance and Success
by Infor CRM
October 2009
- (Free Research) This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to learn how ways to effectively identify and satisfy customer demand.
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5 Critical Factors to In-House eDiscovery Success
by Clearwell Systems
August 2009
- (Free Research) eDiscovery for civil litigation is a fact of life in the enterprise. This Technology in Brief, written by Christine Taylor form the Taneja Group, will discuss the top 5 critical factors of an in-house eDiscovery solution.
(ANALYST REPORT)
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Automating Invoice Processing and Approval Workflows
by ReadSoft
August 2009
- (Free Research) Document automation speeds up the accounts payable processes which can greatly add to a company's bottom line and result in better business processes and increased control. Read this white paper to learn how to automate the AP process and what kind of investments and benefits can be expected.
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