Accpac CRM Pricing - CRM Guide Results for Accpac CRM Pricing (Page 9)
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ONE Oracle News for Midsize Organizations - Issue 05
by Oracle Corporation
June 04, 2009
- (Free Research) In this issue of ONE, Oracle takes a look at how insight combined with effective customer-facing processes can help you rise above your competition while at the same time gaining loyalty with your customers.
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Oracle Business Brief: Keeping hold of your customers, especially in tough economic conditions
by Oracle Corporation
January 05, 2009
- (Free Research) Midsized companies often feel challenged by their deep pocketed competitors. However, being a midsized business actually makes you more agile in the market. However, this agility is dependent on your ability to manage data, information, and develop processes. This paper will outline how Oracle can help assist your data management solutions.
(WHITE PAPER)
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Analytics Partners - Delivering Faster and More Strategic BI
by Oracle Corporation
January 28, 2009
- (Free Research) Analytics Partners choosed to work exclusively with Oracle because of the strength and superiority of its product line, as well as confidence in Oracle's commitment to the emerging and mid-market as well as to its channel partners.
(CASE STUDY)
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Best Practices in the Call Center: A Customer Touch-Point Methodology
by Oracle Corporation
January 26, 2009
- (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
(WHITE PAPER)
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Simplify Software as a Service (SaaS) Integration
by Cast Iron Systems
January 2008
- (Free Research) Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.
(WHITE PAPER)
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VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers
by Five9
September 2009
- (Free Research) Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.
(WHITE PAPER)
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Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns
by Five9
September 2009
- (Free Research) Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.
(CASE STUDY)
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The Leader in On-Demand Call Centers: Five9 Product Overview
by Five9
September 2009
- (Free Research) Five9 is the leader in on-demand call center products. Watch this overview to learn about all the products Five9 has to offer to help improve your call center operations and learn just how easy it is to use the many products available from Five9.
(PRODUCT OVERVIEW)
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Protecting and Enhancing SQL Server With Double-Take Availability
by Double-Take Software
October 2009
- (Free Research) Double-Take Software provides organizations with a solution that offers distinct recovery and protection advantages over manual Microsoft SQL built-in replication capabilities: Double-Take Availability saves more data real-time and restores that data in a much faster manner.
(WHITE PAPER)
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EVault Online Backup and Recovery Solutions Demo
by i365, A Seagate Company
October 2009
- (Free Research) EVault online backup and recovery solutions make it easy to protect your data offsite, automatically. They’re easy to use, fast, and secure. And they make it simple to comply with regulations. View this demo to find out how you can sustain the life blood of your company today.
(PRODUCT DEMO)
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9 Management Practices for Exceptional Webinars
by Citrix Online
August 2009
- (Free Research) This new white paper examines Webinar effectiveness at driving lead generation and outlines 9 best practices for using Webinars in a cohesive lead-generation campaign.
(WHITE PAPER)
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The Best of Both Worlds: How to Effectively Leverage Social Media Relationships with Real-Time Collaboration Tools
by Citrix Online
August 2009
- (Free Research) This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools.
(EBOOK)
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What Causes Webinar Attendees to Bail
by Citrix Online
August 2009
- (Free Research) Download this new MarketingSherpa study to discover the leading causes for attendees to drop out of Webinars and what you can do to sharpen your presentations.
(WHITE PAPER)
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Implementing Cisco's Web 2.0 Collaboration Technologies
by Global Knowledge
May 2009
- (Free Research) As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.
(WHITE PAPER)
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Integrating Data in the Information System, an Open Source Approach
by Talend
July 2009
- (Free Research) This White Paper describes a number of real-life applications and databases interoperability scenarios and explains how an Open Source approach helps in solving interoperability challenges. Read this paper to learn more about successfully connecting new technology deployments with existing infrastructure.
(WHITE PAPER)
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Open Sesame: Why Open Source BI, Data Integration, and Data Warehousing Solutions are Gaining in Acceptance - by Dr Claudia Imhoff
by Talend
June 2009
- (Free Research) This paper examines the challenges faced by organizations today regarding their BI, data integration, and data warehousing environments, why traditional solutions fall short, and the rise of upstart open source companies. Read on to learn more about open source BI, data integration, and data warehousing solutions.
(WHITE PAPER)
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Virtualization - aligning IT supply with business demand
by Arrow ECS HP Group and Intel
October 2005
- (Free Research) Virtualization allows you to dynamically allocate and manage resources in a utility-like way. It helps you break down the rigid IT structures that inhibit business agility. Virtualization also helps you increase utilization of valuable computing resources.
(WHITE PAPER)
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Application Performance Brief: Oracle Applications
by Blue Coat
January 2007
- (Free Research) Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle's core relational database management system technologies.
(ARTICLE)
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Get Personal: Capitalize on Your Subscriber Data with a Unified User Profile
by Hewlett-Packard Company
September 2009
- (Free Research) This white paper discusses the role of user profile management. SPs’ efforts to manage, enrich, capitalize on, and provision user information across multiple databases are critical to fuel applications-led service initiatives.
(WHITE PAPER)
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Addressing the challenges of implementing a customer-centric strategy
by Infor CRM
December 2008
- (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
(WHITE PAPER)
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Best Practices in Extending Enterprise Resource Planning (ERP): A Buyer's Guide to ERP versus Best of Breed Decisions
by SAP AG
September 2008
- (Free Research) Extending ERP is the focus of this document, which encompasses utilizing more functionality, extending the footprint beyond the core ERP functionality and making decisions between ERP vendors and pure play or "Best of Breed" solutions.
(WHITE PAPER)
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Operational Excellence: Enabling Sustained Growth Spotlight on the Americas
by SAP AG
January 2009
- (Free Research) Operational excellence means consistently doing things well across the value chain as a way of gaining competitive advantage. In its broadest terms, it is a discipline that drives corporate strategy.
(WHITE PAPER)
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SAP® Customer Care and Billing Solutions for a Changed and Challenging Utility Environment
by SAP AG
January 2009
- (Free Research) The customer care and billing functionality in SAP for Utilities provides billing for routine retail service and complex billing for commercial and industrial accounts, flat-rate billing for unmetered energy and nonenergy products.
(WHITE PAPER)
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What’s Under the Hood? Five Secrets of Successful Automotive Manufacturers
by Infor
December 2009
- (Free Research) Every company in the automotive market has run up against an array of difficult challenges. However, such challenges are addressable. This paper will show how industry leaders are prospering and will outline five key factors that differentiate them from industry laggards.
(WHITE PAPER)
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How to Market and Sell Services with Webinars
by Citrix Online
November 2009
- (Free Research) This webcast reveals strategies to create a winning webinar program. It offers proven tactics to get more leads and sales from your marketing budget.
(WEBCAST)
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