3PL DEMAND FOR CUSTOMER SERVICE - CRM Guide Results for 3PL DEMAND FOR CUSTOMER SERVICE (Page 13)
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Get Personal: Capitalize on Your Subscriber Data with a Unified User Profile
by Hewlett-Packard Company
September 01, 2009
- (Free Research) This white paper discusses the role of user profile management. SPs’ efforts to manage, enrich, capitalize on, and provision user information across multiple databases are critical to fuel applications-led service initiatives.
(WHITE PAPER)
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Brand Management - Leveraging the Power of Integrated Marketing
by SAP AG
February 01, 2008
- (Free Research) The evolution of consumer marketing causes everyone to think in new ways. Instead of reaching consumers through traditional media, Internet, product placement and word of mouth are good alternatives. Check out this paper for more information about integrated brand management.
(WHITE PAPER)
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Accelerate Value Creation: The Virtuous Cycle of Using Technology to Maximize Business Value
by SAP AG
October 18, 2008
- (Free Research) Understanding how IT can drive value and competitive advantage for your company is important for executives in all industries. This SAP Executive Insight paper explores the relationship between IT investment and performance and productivity gains.
(WHITE PAPER)
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Beyond Boundaries: A New Role for Finance in Driving Business Collaboration
by SAP AG
June 01, 2008
- (Free Research) In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances.
(ANALYST REPORT)
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How to Sell Network Security to the Healthcare Industry
by WatchGuard Technologies, Inc.
July 01, 2009
- (Free Research) Use this white paper to enhance your knowledge of healthcare IT spending decisions and how to successfully engage the healthcare market with the right technology services and solutions. With a heightened awareness of industry trends, challenges, players, and needs, you will be better equipped to sell to healthcare providers.
(WHITE PAPER)
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Personalized content and Advertising
by Alcatel-Lucent
November 20, 2009
- (Free Research) See how Alcatel-Lucent helps service providers turn subscribers into audiences, dramatically increasing the value of advertising and content offers while enhancing the consumer experience on the screen of their choice.
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The 11 Secrets of Business Rules Success
by FICO
May 01, 2009
- (Free Research) Download this paper and learn how Blaze Advisor makes it easy to bring the power of predictive analytics to bear on decisions, integrating judgmental and regulatory business rules with analytically derived models for more precise, more effective decision making. Download and learn the secrets of developing decision management applications.
(WHITE PAPER)
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Best Practices for Implementing Automated Functional Testing
by Hewlett-Packard Company
April 2007
- (Free Research) By automating functional testing, you can take major steps forward to improve automated business processes. Your development and QA teams can increase the speed and accuracy, and your IT department can achieve a higher ROI from software projects.
(WHITE PAPER)
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9 Management Practices for Exceptional Webinars
by Citrix Online
August 2009
- (Free Research) This new white paper examines Webinar effectiveness at driving lead generation and outlines 9 best practices for using Webinars in a cohesive lead-generation campaign.
(WHITE PAPER)
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How to Market and Sell Services with Webinars
by Citrix Online
June 2009
- (Free Research) This new Quantum Leap Marketing white paper explores how to successfully market and sell services with Webinars so that you get maximum mileage out of your marketing budget.
(WHITE PAPER)
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CIO Decisions eZine: ITSM Managing for Efficiency and Effectiveness
by SkillSoft Corporation
November 2009
- (Free Research) IT Service Management frameworks are helping CIOs leverage best practices to lead change, improve response time and better manage the IT/business relationship. In this CIO Decisions eZine, experts offer insights into how to roll out your ITSM implementation.
(EZINE)
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EVault Online Backup and Recovery Solutions Demo
by i365, A Seagate Company
October 2009
- (Free Research) EVault online backup and recovery solutions make it easy to protect your data offsite, automatically. They’re easy to use, fast, and secure. And they make it simple to comply with regulations. View this demo to find out how you can sustain the life blood of your company today.
(PRODUCT DEMO)
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Presentation Transcript: Architecting Deduplication and Virtualization for Best of Breed Data Protection
by Data Domain
October 2009
- (Free Research) In this presentation transcript Brad Blake, IT Director for Boston Medical Group, discusses his organization's rapid growth in storage requirements, relationship with Data Domain, and the benefits achieved from implementing Data Domain systems.
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Plan Now for Licensing Windows 7
by Dell, Inc.
July 2009
- (Free Research) This Forrester Research paper will show you how analyzing your options for upgrading to Windows 7 can save you down the road. One of the first steps IT managers should take is to determine their firm's Windows 7 licensing strategy and how it fits into their broader Microsoft relationship.
(WHITE PAPER)
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FACTS ADMIN - Advanced Technologies for Expert Health Claims Management
by Ebix Health, Inc.
January 2004
- (Free Research) FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions.
(ARTICLE)
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FalconStor® File-interface Deduplication System for Backup Capacity Reduction
by FalconStor Software
October 2009
- (Free Research) Please join Peter Eicher, Product Marketing Manager, FalconStor, as he highlights file-interface deduplication for backup capacity reduction. This presentation talks about why data deduplication is needed and how it works. It also describes how FalconStor’s FDS works and what applications it is useful for.
(PRODUCT DEMO)
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Disaster Recovery Solutions for VMware Infrastructure
by FalconStor Software
March 2009
- (Free Research) Organizations face an urgent need for effective and efficient disaster recovery. The problem is that traditional solutions can be complex, slow, and prone to failure. Join Product Marketing Director Peter Eicher for an in-depth discussion on Falconstor disaster recovery solutions for a VMware environment.
(WEBCAST)
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ITIL Version 3 - What the Changes Could Mean to You
by Global Knowledge
December 2008
- (Free Research) As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.
(WHITE PAPER)
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How to Use the Six Laws of Persuasion during a Negotiation
by Global Knowledge
October 2006
- (Free Research) Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
(WHITE PAPER)
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The OSI Model: Understanding the Seven Layers of Computer Networks
by Global Knowledge
July 2006
- (Free Research) This paper explains each of the seven layers of OSI model, including their functions and their relationships, also it provide with an overview of the network process, which can act as a framework for understanding the details of computer networking.
(WHITE PAPER)
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Online Dating: Keeping Your Members Safe from Online Scams and Predators
by iovation, Inc.
June 2009
- (Free Research) This whitepaper will help you understand what new and innovative techniques can be used to protect the reputation of your business, keep your members in a safe and trusted environment, while keeping the fraudsters out. Device fingerprinting helps identify the bad guys so sites can eliminate their accounts from the network once and for all.
(WHITE PAPER)
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What Do Application Developers Want?
by Alcatel-Lucent
October 2009
- (Free Research) Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. However, energizing such an ecosystem takes careful planning. This podcast examines application developers' needs and how network providers can improve their relationships with developers.
(PODCAST)
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The Multiscreen concept: Why it's Needed and How to Get Started
by Alcatel-Lucent
June 2009
- (Free Research) Multi-screen is the next step beyond Triple Play. Triple Play allows consumers to experience media on their mobile, their TV, and their PC. Multi-screen allows content to be consumed seamlessly. Listen to this podcast and see how both consumers and service providers benefit from this evolutionary step in multimedia presentations.
(PODCAST)
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The Alarming Shift in Cybercrime: How Organized Attacks Now Target Your Wallet
by Blue Coat
July 2008
- (Free Research) This paper will examine the shift in the nature of cybercrimes, how the thieves target their victims, and what can be done to prevent them.
(WHITE PAPER)
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International Marketing Company Gains Quick and Easy Messaging Disaster Recovery
by Microsoft
August 2007
- (Free Research) This case study examines the benefits Catalina Marketing began reaping once they signed up for Microsoft Exchange Hosting Services.
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