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Creating and managing value-driven product portfolios

by IBM

June 23, 2009 - (Free Research) The product portfolio decisions you make today will determine whether your company is relevant tomorrow. To increase the chances of marketing a successful product, organizations must deliver products and services to the consumers they value the most, and they must provide those deliverables when their consumers want them. Read on to learn more.

(WHITE PAPER)

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Don't Be Blind-Sided: How to Use Your Salesforce.com Data to Improve Sales Performance

by Birst

October 19, 2009 - (Free Research) As a sales manager, you may not have access to business analytics that may be telling a story about your team's performance. What analytics do you need in order to answer questions that may come down from upper management? In this session, you'll learn about what you need to see, report on, and summarize to manage your team's performance.

(WEBCAST)

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Best Practices of the Best-Run Sales Organizations: Sales Opportunity Blueprinting

by SAP America Inc

April 27, 2009 - (Free Research) Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.

(WHITE PAPER)

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Focusing on High-Tech Manufacturers

by Infor CRM

October 23, 2009 - (Free Research) This paper explores the idea that to effectively compete today and into the next generation, high-tech manufacturers must rethink their customer relationship management (CRM) strategies. Read on to learn the three strategies high-tech manufacturers must do if they want to be profitable tomorrow and in the years to come.

(WHITE PAPER)

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Cashing in on Customer Intelligence in the Financial Services Industry

by Infor CRM

October 22, 2009 - (Free Research) In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage.

(WHITE PAPER)

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7 Ways to Inspire Customer Loyalty with Voice of the Customer (VOC) Initiatives

by Vovici

October 20, 2009 - (Free Research) In the most challenging economic environment in generations, organizations are more focused than ever on retaining customers and maintaining existing revenue. Many businesses have put significant resources into implementing CEM and VOC programs. Read on to learn seven ways to inspire customer loyalty using these VOC initiatives.

(WHITE PAPER)

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Customer Experience IQ Report

by Vovici

October 20, 2009 - (Free Research) The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.

(WHITE PAPER)

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7 Habits of Highly Successful Surveys

by Vovici

October 20, 2009 - (Free Research) Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more!

(WHITE PAPER)

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Metro Atlanta YMCA Better Aligns its Mission, Member Engagement, and Marketing Communications Activities Using Birst

by Birst

October 19, 2009 - (Free Research) In an attempt to tailor and more effectively promote its programs, the Metro Atlanta YMCA turned to Birst for a new set of Business intelligence (BI) tools. Birst delivered with features that included automated dashboards and adhoc reporting at a fair price. Read on to learn the benefits YMCA experienced when they switched to Birst.

(CASE STUDY)

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How Your Medium-Size Business Can Join the Business Intelligence (BI) Revolution

by Birst

June 19, 2009 - (Free Research) This webcast discusses the latest advances in business intelligence solutions for medium-sized businesses. Watch this webcast to learn how your mid-sized company can make the most out of BI.

(WEBCAST)

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Beloit Creates New Opportunities with Google Apps

by Google Apps Authorized Reseller Program

October 15, 2009 - (Free Research) Read this case study to learn how Beloit grew their customer base by using Google Apps as a 'win-leader', created additional revenue streams, and deepened relationships with customers and opened up new oppurtunities.

(CASE STUDY)

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CA Standardizes Business Intelligence and Reporting Infrastructure with BusinessObjects Enterprise XI

by SAP America Inc

October 13, 2009 - (Free Research) Find out how CA used the same SAP BusinessObjects tool across multiple products to reduce their customers' costs and reduce the time it takes them to create their own customized reports.

(CASE STUDY)

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Acxiom Deploys Business Intelligence for Best-of-Breed Solutions

by SAP America Inc

October 13, 2009 - (Free Research) Find out how Acxiom, specializing in providing customer and information management solutions for companies around the world, uses SAP BusinessObjects Business Intelligence (BI) solutions to transform consumer data into actionable BI.

(CASE STUDY)

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Beyond Survival: Thriving Through the Turbulence: BI in the Retail Industry

by SAP America Inc

March 31, 2009 - (Free Research) Find out how retail organizations are improving the bottom line, by focusing on key tactics designed to facilitate low cost, efficient, customer-centric operations, all of which require integrated enterprise information and analysis capabilities found in business intelligence (BI) environments.

(WHITE PAPER)

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Management Excellence: Leveraging Technology and Techniques

by Oracle Corporation

November 01, 2008 - (Free Research) One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence.

(WHITE PAPER)

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Maximizing Customer Value with Oracle Business Intelligence Applications

by Oracle Corporation

December 01, 2007 - (Free Research) This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.

(WHITE PAPER)

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How SYSPRO Leverages a Lean Manufacturing Model to Enhance Profitability

by SYSPRO

October 09, 2009 - (Free Research) This paper discusses the fundamentals for successful Lean manufacturing, including the establishment of optimal customer relationships, improved channel visibility, flexible product configuration, shortened cycle times, improved capacity utilization and integrated operational infrastructures.

(WHITE PAPER)

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Increase Profits and Customer Satisfaction in the Communications Industry

by Infor CRM

December 05, 2008 - (Free Research) Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth.

(WHITE PAPER)

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Cross-Channel Campaign Management - Next Generation Multichannel Marketing

by Infor CRM

March 02, 2009 - (Free Research) This report identified how top performing organizations leverage and execute multichannel marketing campaigns. The findings demonstrate how Best-in-Class organizations are leveraging a collaborative cross-channel approach to extract maximum value and marketing efforts.

(ANALYST BRIEF)

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Addressing the challenges of implementing a customer-centric strategy

by Infor CRM

December 05, 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.

(WHITE PAPER)

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Buying your BI solution from your ERP vendor: Strategic Business Enabler or IT Convenience? - Podcast

by IBM

October 08, 2009 - (Free Research) This Podcast explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision.

(PODCAST)

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Maximizing CRM Effectiveness During Lean Times

by Oracle Corporation

June 10, 2009 - (Free Research) When the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Read the latest white paper written by Steve Diamond, Sr. Director, Product Marketing at Oracle, to learn six areas your organization can focus on to improve business results.

(WHITE PAPER)

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Differentiate Your Company with Complete CRM

by Oracle Corporation

June 10, 2009 - (Free Research) This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.

(WHITE PAPER)

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Creating Enduring Customer Relationships

by Oracle Corporation

June 10, 2009 - (Free Research) Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.

(WHITE PAPER)

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Self-Service That Really Serves

by Oracle Corporation

June 10, 2009 - (Free Research) To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.

(WHITE PAPER)

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26 - 50 of 97 | << < 1 2 3 4 of 4 > >>

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